Business Details
Emergency
services
Your Trusted Partner for Commercial Catering Solutions
Aggora Group has established itself as a leading commercial catering solutions provider with 25 years of dedicated industry expertise. Our comprehensive services span equipment maintenance, design and build projects, and nationwide support for commercial kitchens. We prioritise innovation through initiatives like our Training Academy, which develops skilled engineers through structured mentorship and accredited qualifications. Our nationwide network of 120+ qualified technicians ensures reliable service delivery across the UK, supported by four strategically located design offices. Committed to sustainability, we pioneered the Instarinse system - a water-efficient solution for reusable cup cleaning that reduces environmental impact.Our partnerships with industry-leading manufacturers and clients reflect our reputation for quality and reliability. We maintain rigorous standards through continuous professional development and a client-centric approach that places customer needs at the forefront of every project. Our dual focus on technical excellence and operational efficiency enables clients to maintain uninterrupted food service operations. This combination of experience, innovation and service excellence positions us as a trusted partner for commercial catering establishments nationwide.
Services
Equipment Maintenance
Design & Build
Training Academy
Emergency Repairs
Nationwide Coverage
Highlights and features
- We have 25 years of specialist experience in commercial catering equipment solutions
- Our nationwide network of 120+ qualified technicians ensures rapid response times
- Dedicated Training Academy with City & Guilds accredited qualifications
- Pioneers of the water-efficient Instarinse cleaning system for sustainable operations
- Strategic partnerships with leading catering equipment manufacturers
Associations and certifications
- City & Guilds
Services
Equipment Maintenance
Our comprehensive maintenance services ensure commercial catering equipment operates at peak efficiency. We provide planned preventative maintenance schedules and emergency repair solutions for all major equipment types. With rapid response times and nationwide coverage, our qualified technicians minimise downtime while maintaining strict compliance with industry standards. Regular maintenance extends equipment lifespan and ensures food safety compliance for commercial kitchens.
Design & Build
We deliver complete design and build solutions for commercial catering kitchens. Our specialist team handles projects from initial concept through to installation and commissioning. Services include space optimisation, equipment specification, and compliance with health and safety regulations. We work across multiple sectors including hospitality, education, and corporate catering environments to create efficient, future-proof kitchen spaces.
Training Academy
Our accredited training programmes develop industry-leading catering engineers. The two-year programme combines practical experience with City & Guilds accredited qualifications. Trainees receive structured mentorship and technical training in electrical and gas safety. Graduates gain expertise in catering equipment maintenance and benefit from ongoing professional development opportunities throughout their careers.
Emergency Repairs
We provide rapid response emergency repair services for commercial catering equipment failures. Our nationwide technician network ensures quick resolution of critical issues. Services include fault diagnosis, component replacement, and system testing to restore operations swiftly. Emergency support is available during standard working hours with priority response times for contract customers.
Nationwide Coverage
Our extensive service network covers the entire UK through four regional offices and 120+ qualified engineers. This infrastructure enables efficient support for clients across all major cities and rural areas. Regional teams specialise in local market requirements while maintaining consistent national service standards. The strategic distribution of resources ensures optimal response times and localised service delivery.
People
Ross Emery
Managing Director
With extensive industry experience, Ross leads Aggora Group's strategic direction. He oversees operations across all business units, ensuring technical excellence and client satisfaction. His leadership focuses on innovation and sustainable growth within the commercial catering sector.
Ryan Clark
Projects Business Unit Director
Ryan manages large-scale design and build projects. He brings technical expertise and project management skills to deliver complex catering kitchen installations. His team ensures projects meet strict deadlines and budget requirements while maintaining quality standards.
Lee Ann Faulkner
Technical Business Unit Director
Lee Ann oversees the technical services division. She manages the nationwide technician network and ensures maintenance operations meet industry regulations. Her focus includes service quality improvement and technician training programme development.
Matt Wheeler
Systems Support Director
Matt leads IT and systems support for Aggora Group. He ensures technical infrastructure supports operational requirements. His team develops digital solutions to enhance service delivery and customer communication across the organisation.
Tim Stanley
Group Financial Director
Tim manages Aggora Group's financial operations. He oversees budgeting, financial reporting, and business growth strategies. His leadership ensures financial stability and supports investment in training and technical resources for the company.
Questions
What commercial catering sectors do you work with?
We serve hospitality, education, corporate catering, healthcare, and retail sectors with tailored equipment solutions.
Do you offer emergency repair services?
Yes, we provide rapid response emergency repairs during standard working hours across the UK.
How does your Training Academy work?
Our two-year programme combines practical experience with City & Guilds qualifications and structured mentorship.
What areas do you cover?
We offer nationwide coverage through four regional offices and 120+ qualified technicians.
Do you provide equipment maintenance contracts?
Yes, we offer customised maintenance plans with planned preventative visits and priority emergency support.
What sustainability initiatives do you offer?
Our Instarinse system reduces water usage by 95% compared to traditional washing methods for reusable cups.
