Business Details
Your Trusted GP Practice in Wakefield
New Southgate Surgery has been dedicated to delivering high-quality patient care and promoting personal wellbeing since its establishment. Our practice combines experienced medical professionals with modern technology to provide efficient and professional healthcare services. We prioritise clear communication, patient empowerment, and accessibility, offering online services for appointments, prescriptions, and health advice.Our team works collaboratively with local NHS partners to ensure comprehensive care for minor ailments and long-term conditions. We maintain strict confidentiality and adhere to NHS standards for data protection, while continuously seeking patient feedback to improve our services. Our facilities are fully accessible for disabled patients, and we offer extended hours through partnerships for urgent care needs.
Services
GP Consultations
Repeat Prescriptions
Health Reviews
Online Triage
Home Visits
Highlights and features
- We offer experienced GPs and healthcare professionals with local knowledge
- Our practice provides 24/7 access to NHS emergency services through partnerships
- We implement secure online systems for appointments and prescriptions
- Our facilities are fully accessible for disabled patients with dedicated amenities
- We maintain strict confidentiality and data protection standards
What people say
Efficient online booking
Knowledgeable medical team
Accessible facilities
Effective chronic care
Secure digital systems
Services
GP Consultations
Our experienced GPs provide comprehensive medical consultations for acute and chronic conditions. Patients can book face-to-face or telephone appointments through our online system or by phone. Our triage system ensures appropriate care allocation, with options for urgent same-day appointments when necessary. All consultations follow NHS clinical standards.
Repeat Prescriptions
We offer secure online ordering for repeat prescriptions through NHS App and SystmOnline platforms. Patients must attend annual medication reviews to maintain repeat prescriptions. Processing takes up to two working days, with urgent requests prioritised while maintaining patient safety protocols.
Health Reviews
Our practice provides annual reviews for chronic conditions including diabetes, heart disease, and COPD. These assessments ensure optimal management of long-term health issues through regular monitoring and treatment adjustments. Reviews can be conducted in-person or via telephone consultations.
Online Triage
PATCHS and SystmOnline platforms enable patients to submit medical queries and receive triage assessments. This system facilitates efficient care allocation, providing 24/7 access to health advice and reducing unnecessary face-to-face appointments through digital communication channels.
Home Visits
Home visits are available for patients who are housebound or too ill to attend the surgery. Our triage system assesses each request to determine appropriate care, with visits prioritised based on clinical need. This service operates during standard working hours with emergency cover through NHS 111.
Questions
How can I book an appointment with my GP?
Use NHS App, SystmOnline, or call 01924334400 during opening hours. Our automated system offers callback options to avoid waiting on hold.
What are the surgery's opening hours?
Monday-Friday 8:00am-6:30pm. Closed weekends. Out-of-hours emergencies handled by NHS 111 or local walk-in centre at King Street Health Centre.
How do I order repeat prescriptions?
Order online via NHS App or SystmOnline. Allow two working days processing. No phone or email requests accepted for safety reasons.
What services are available for disabled patients?
Fully accessible ground floor facilities, wheelchair availability, hearing loop system, and designated disabled parking spaces at our Wakefield practice.
How does the home visit service work?
Call before 10:30am if housebound. Our triage system assesses clinical need, with visits prioritised based on urgency and medical requirements.
