Business Details
38 Years
experience
Expert Hairdressing & Trichology Services in Chester
Established in 1988, Hair Matters is a Chester-based hairdressing and trichology clinic with over three decades of expertise in hair and scalp health. Our team combines technical skill with personalized care, specializing in fine hair solutions and advanced trichological treatments. We operate from a historic 300-year-old building, New Dawn House, offering a unique blend of traditional craftsmanship and modern techniques. Our services include professional colouring, hair loss consultations, and bespoke hair care regimes using Philip Kingsley products. We guarantee client satisfaction, providing complimentary consultations and a commitment to resolving any service concerns.With a focus on continuous professional development, including advanced trichology training, we address both aesthetic and medical hair concerns. Our approach emphasizes understanding individual needs through detailed consultations, considering factors like face shape, hair texture, and lifestyle. We maintain strict safety protocols, including 48-hour skin tests for colour treatments, and prioritize ethical practices in all client interactions.
Services
Hairdressing
Trichology Consultations
Fine Hair Treatments
Professional Colouring
Scalp Analysis
Hair Loss Solutions
Wig Fitting
Skin Tests
Hair Care Regimes
Conditioning Treatments
Details
- Year established: 1988
Highlights and features
- 30+ years of combined hairdressing and trichology expertise
- Specialists in fine hair solutions and hair loss management
- Official Philip Kingsley salon for professional hair care
- Free initial consultations with expert hair analysis
- Guaranteed satisfaction with problem-resolution commitment
What people say
Expert trichology knowledge
Personalised consultations
Effective hair loss solutions
Professional colouring expertise
Specialist fine hair care
Services
Trichology Consultations
Our specialist trichology consultations address hair loss and scalp disorders through comprehensive diagnosis and tailored treatment plans. With expertise in temporary, treatable, and permanent hair loss categories, we provide evidence-based solutions including lifestyle adjustments, product recommendations, and medical referrals. Clients receive clear explanations of their condition and practical steps for management, with follow-up support available.
Professional Colouring
Award-winning colour services using advanced techniques and high-quality products. Our stylists specialise in foil work, highlighting, and custom colour matching, considering natural tones and skin undertones. The Master Colour Award-winning team ensures precise application and aftercare advice, with 48-hour patch testing included for safety and client peace of mind.
Fine Hair Treatments
Specialist treatments designed specifically for fine hair types. The Philip Kingsley Body Building range strengthens hair while adding volume through targeted shampoos, conditioners, and styling products. Our experts recommend tailored regimes to maximise hair density appearance and maintain hair health through appropriate home care routines.
Scalp Analysis
Comprehensive scalp condition assessments identifying issues like eczema, psoriasis, or seborrhoeic dermatitis. We provide targeted treatment plans including specialist products and lifestyle modifications. Our approach combines clinical expertise with practical home care solutions to improve scalp health and prevent related hair loss.
Hair Care Regimes
Personalised hair maintenance programmes using professional-grade products. We recommend Philip Kingsley-endorsed routines covering washing, conditioning, and styling, tailored to individual hair types and lifestyle needs. Clients receive ongoing advice about product selection and proper application techniques for sustained hair health.
People
Richard Hall
Trichologist
Richard Hall, a member of The Institute of Trichologists, specialises in diagnosing and treating hair and scalp disorders. With over 20 years' experience, he provides expert consultations for hair loss conditions, offering evidence-based solutions and ongoing patient support.
Questions
What hair types do you specialise in?
We specialise in fine hair solutions, offering tailored treatments and product recommendations specifically formulated for fine hair types.
Do you offer hair loss consultations?
Yes, we provide specialist trichology consultations for hair loss, categorising conditions as temporary, treatable, or permanent with appropriate management plans.
Are skin tests required for colour treatments?
Yes, we legally require 48-hour skin tests for all new colour clients to ensure safety and prevent adverse reactions.
What hair care products do you recommend?
We stock Philip Kingsley professional hair care products, specially formulated for different hair types and conditions, available with expert advice.
Can you help with scalp conditions?
Our trichology clinic treats scalp disorders like psoriasis, eczema, and seborrhoeic dermatitis through targeted treatments and management strategies.
Do you offer wig fitting services?
Yes, we provide wig and hairpiece fitting as part of our hair loss solutions, offering cosmetic options for permanent hair loss cases.
