Business Details
Emergency
services
Your Trusted Medical Centre in Chester
Western Avenue Medical Centre is a fully computerised healthcare practice dedicated to providing comprehensive medical services to the Chester community. With six consultation rooms and a multidisciplinary team including GPs, advanced nurse practitioners, and healthcare assistants, we prioritise patient care through modern facilities and evidence-based practices. Our services span antenatal and postnatal care, chronic disease management, mental health support, and minor surgery, alongside health promotion clinics and home visit provisions. We operate extended hours via an Enhanced Access Service evenings and weekends, ensuring accessibility for working patients.Committed to infection control and patient education, we offer a vast array of informational leaflets and digital services through the NHS App. Our team collaborates with district nurses, midwives, and social prescribing coordinators to deliver holistic care, while maintaining strong community partnerships to address both medical and social determinants of health. We strive to create a safe, clean environment for patients and staff, with clear pathways for urgent care and out-of-hours support via NHS 111.
Services
General Practice
Mental Health Services
Maternity Care
Travel Vaccinations
Chronic Disease Management
Minor Surgery
Physiotherapy
Contraception Advice
Health Promotion Clinics
Home Visits
Highlights and features
- We offer extended evening and weekend appointments for working patients.
- Our multidisciplinary team includes GPs, advanced nurse practitioners, and specialists.
- We provide home visits and care for patients with limited mobility.
- Our practice integrates mental health support with primary care services.
- We maintain modern, purpose-built facilities with strict infection control policies.
What people say
Clean facilities
Knowledgeable staff
Extended hours
Effective treatments
Caring approach
Services
General Practice
Our GPs provide comprehensive primary healthcare including diagnosis, treatment, and ongoing management of medical conditions. We offer consultations for all age groups, with same-day appointments available for urgent cases. Patients receive personalised care plans aligned with NHS guidelines.
Mental Health Services
We deliver integrated mental health care through community practitioners and virtual workshops addressing depression, anxiety, and stress management. Our team offers crisis intervention signposting and social prescribing for holistic wellbeing support.
Maternity Care
Antenatal and postnatal services include routine check-ups, home visits, and specialist referrals. Our midwives and GPs provide continuity of care throughout pregnancy and the postpartum period, with dedicated telephone support available.
Travel Vaccinations
We administer essential travel vaccines and provide destination-specific health advice. Our nurses offer risk assessments and documentation required for international travel, ensuring compliance with global health regulations.
Chronic Disease Management
Specialist clinics monitor conditions like diabetes, asthma, and hypertension with annual reviews and tailored treatment plans. Our practice nurses work alongside specialists to optimise patient outcomes through regular follow-ups and lifestyle guidance.
People
Jamie Ducker
Practice Manager
Overseeing daily operations, Jamie ensures efficient service delivery across clinical and administrative functions while maintaining compliance with healthcare regulations and patient safety standards.
Becky Roberts
Practice Nurse
Becky specialises in chronic disease management and health promotion, conducting patient education sessions and coordinating screening programmes to improve community health outcomes.
Lisa Nicholson
Advanced Nurse Practitioner
With postgraduate qualifications, Lisa diagnoses conditions, performs physical exams, and develops treatment plans independently, reducing GP workload while maintaining high clinical standards.
Jenna Davies
Community Mental Health Practitioner
Jenna provides initial mental health assessments and brief interventions, offering signposting to specialist services while delivering anxiety and depression support within the practice.
Philippa Dove
Wellbeing Coordinator
Philippa connects patients with non-clinical support services addressing housing, employment, and financial issues that impact their overall health and quality of life.
Questions
How do I book an appointment?
Call 01244 390755 during operating hours or use the NHS App for repeat prescriptions and appointment management.
What mental health support do you offer?
We provide initial assessments, virtual workshops on common mental health issues, and referrals to specialist community services.
Are travel vaccines available?
Yes, our nurses administer required travel immunisations and provide documentation after destination-specific risk assessments.
How can I access out-of-hours care?
Dial NHS 111 for urgent medical advice outside normal surgery hours or request home visits before 10:30am.
Do you offer home visits?
Home visits are available for patients with severe mobility issues - request before 10:30am for same-day assessment.
What chronic disease services exist?
Specialist clinics manage diabetes, asthma, hypertension and COPD with annual reviews, blood tests and personalised care plans.
