Business Details
25 Years
experience
Luxury 5-Star Self-Catering Holiday Cottages in Chester
Chester Holiday Cottages is a multi-award-winning provider of luxury self-catering holiday accommodation in Cheshire. Established in 2001, we pioneered the first 5-star self-catering property in the North West, maintaining exceptional standards for over two decades. Our properties, including the renowned Jasmine Cottage, combine historic charm with modern comforts, featuring private parking, complimentary welcome trays, and premium amenities. We offer a personal meet-and-greet service, ensuring guests experience a 'home from home' environment.Recognised by VisitEngland with consecutive Gold Awards until 2023, we also hold accreditation from Cheshire West and Chester Council for management excellence. Our cottages provide ideal bases for exploring Chester, North Wales, and Cheshire's attractions, with accessibility features catering to diverse needs. With over 15 years of consistent guest reviews praising our cleanliness, attention to detail, and hospitality, we remain a trusted choice for family holidays and short breaks.
Services
Self-Catering Holiday Cottages
Private Parking
Complimentary Welcome Tray
Accessibility Features
Family-Friendly Accommodation
Details
- Year established: 2001
Highlights and features
- Award-winning 5-star accommodation since 2001
- Personal meet-and-greet service with property owners
- Recognised by VisitEngland with consecutive Gold Awards
- Fully accessible properties with thoughtful design features
- Consistently praised in guest reviews for 15+ years
Associations and certifications
- VisitEngland
- Cheshire Landlord Accreditation Scheme
What people say
Immaculate cleanliness
Warm welcome
Home from home
Thoughtful amenities
Repeat visits
Services
Self-Catering Holiday Cottages
Our 5-star self-catering cottages offer luxury accommodation with modern amenities including fully equipped kitchens, private parking, and complimentary welcome packs. Designed for families and tourists, they provide comfortable stays with premium furnishings and accessibility features. Guests benefit from personal meet-and-greet service and strategic locations near Chester's attractions.
Accessibility Features
Specially adapted accommodations include level access, lever handles, contrasting colours, and adjustable kitchen units. Features like remote-controlled appliances and emergency lighting ensure comfort for guests with mobility needs. The properties maintain VisitEngland's 5-star accessibility standards while preserving historic charm.
Personalised Guest Service
Property owners Karen and Allan provide tailored welcome experiences, including detailed property tours and local area guidance. This personal approach extends to allergy management, luggage assistance, and customised information about nearby attractions and services.
Family-Friendly Accommodation
Properties feature child-friendly amenities including soft toys, books, games, and safety equipment. Spacious layouts accommodate families with separate sleeping areas, while nearby attractions like Chester Zoo and Cheshire Oaks Designer Outlet ensure engaging experiences for all ages.
Award-Winning Properties
Recognised with consecutive VisitEngland Gold Awards until 2023 and Cheshire Landlord Accreditation, our cottages maintain exceptional standards through regular inspections. This commitment to excellence ensures consistent quality across cleanliness, safety, and guest satisfaction metrics.
People
Karen Buchan
Property Owner
Award-winning property manager with 20+ years' experience in hospitality. Recognised for excellence by Cheshire West and Chester Council. Personally oversees guest arrivals and property maintenance to ensure 5-star standards.
Allan Buchan
Property Owner
Co-owner with Karen, contributing to 12 consecutive years of Chester City Council accreditation. Manages property upgrades and accessibility improvements while maintaining the cottages' historic character.
Questions
What amenities are included in the self-catering cottages?
All properties include fully equipped kitchens, free WiFi, private parking, bathrobes, toiletries, and a complimentary welcome tray with refreshments.
Are the cottages suitable for guests with mobility needs?
Yes, Jasmine Cottage features level access, lever handles, contrasting colours, and adjustable kitchen units to accommodate guests with mobility requirements.
How close are the cottages to Chester city centre?
Properties are located just 10 minutes' walk from Chester's city centre, with additional accessibility options for guests requiring transport assistance.
What awards has Chester Holiday Cottages received?
We've received consecutive VisitEngland Gold Awards until 2023, Cheshire Landlord Accreditation, and multiple regional tourism accolades since 2001.
Can I bring pets to the holiday cottages?
Pet policies vary by property - please contact us directly for specific information about pet-friendly accommodation options.
What payment methods do you accept?
We accept major credit and debit cards for bookings, with flexible payment options available for special arrangements.
