Business Details
27 Years
experience
Mobile Dog Grooming Services UK
Established in 1999, Dial A Dog Wash pioneered mobile dog grooming services across the UK. Our founders identified a gap in the market after observing successful mobile grooming operations in the USA, leading to the creation of a franchise model that now dominates the industry. We prioritise convenience, affordability, and quality, offering doorstep grooming through specially converted vans equipped with premium tools. Our proprietary training academy ensures all franchisees meet rigorous standards, while our commitment to natural products and cage-free drying reflects our dedication to pet wellbeing. With over two decades of experience, we combine hands-on expertise with comprehensive support systems to deliver exceptional results.Our franchise network has grown to become the largest of its kind, driven by a team of dedicated professionals passionate about animal care. Customer testimonials highlight transformative grooming outcomes and the stress-free experience our service provides. We maintain strict quality control through ongoing training and support, ensuring consistent service excellence nationwide. Our business model empowers entrepreneurs to enter the pet care industry with proven systems and expert guidance. As the market leader, we continue innovating to meet evolving customer needs while maintaining our core values of reliability and compassion.
Services
Mobile Grooming
Franchise Training
Pet Care Products
Van Conversion
Business Support
Details
- Year established: 1999
Highlights and features
- We offer mobile grooming services that save customers time and reduce pet stress
- All groomers receive certified training through our proprietary academy
- We use natural products containing essential oils for pet safety
- Our franchisees benefit from proven business systems and ongoing support
- Hand-drying replaces cage-drying for more compassionate pet care
What people say
Transformation from scruffy pups
Smell so nice
Sophisticated Schnauzers
Services
Mobile Grooming
Our mobile grooming service brings professional care directly to customers' homes. Specially converted vans equipped with premium tools allow stress-free grooming in familiar environments. This service reduces anxiety for pets while saving owners time and travel costs.
Franchise Training
The Dial A Dog Wash Training Academy provides comprehensive certification programs. New franchisees receive hands-on instruction in grooming techniques, business management, and customer service. Ongoing support ensures continued professional development and adherence to quality standards.
Van Conversion
We design and convert specialist grooming vehicles tailored to operational needs. Each van includes customised workstations, storage solutions, and climate control systems. Technical support remains available for maintenance and equipment upgrades throughout the franchise lifecycle.
Product Supply
Our grooming kits feature natural formulations with essential oils for skin and coat health. Products are hypoallergenic and free from harsh chemicals, ensuring safety for both pets and groomers during regular use.
Business Coaching
Dedicated business coaches guide franchisees through launch and growth phases. Services include marketing strategy, financial planning, and operational optimisation. This support network helps maintain consistent service quality across the national franchise network.
People
Andy James
Managing Director
Co-founder with 25 years' experience in pet care innovation. Pioneered UK mobile grooming after observing US operations. Focuses on franchise development and service quality assurance.
Helen James
Managing Director
Joint founder instrumental in establishing training standards. Oversees academy operations and franchisee support systems. Advocate for ethical pet care practices across the network.
Wayne Jones
Managing Director
Technical director responsible for vehicle conversions and equipment design. Ensures operational efficiency through continuous innovation in mobile grooming technology and workspace ergonomics.
Questions
What areas do you cover?
We operate nationwide across the UK and Ireland with locally based franchisees.
How much does grooming cost?
Prices vary by service and location - contact your local franchisee for details.
What training do groomers receive?
All franchisees complete our certified academy program with ongoing support available.
Are cage-free options available?
Yes, we exclusively use hand-drying methods to ensure pet comfort.
Can I start my own franchise?
Franchise opportunities start from £17,995 including training and equipment.
Videos
