Business Details
27 Years
experience
Emergency
services
Your Trusted Partner for Car Servicing and Repairs in Stevenage
Established in 1999, Direct Services has built a reputation for excellence in car servicing, MOT testing, and vehicle repairs across Stevenage, Hitchin, and Letchworth. Our team combines cutting-edge technology with over two decades of experience to deliver transparent, customer-focused solutions. We prioritise clear communication, offering detailed explanations of vehicle issues and providing tailored options to suit individual needs. Our investment in state-of-the-art equipment, including a dedicated MOT testing facility and four-wheel alignment technology, ensures precision and reliability. With a commitment to honesty and flexibility, we empower customers to make informed decisions about their vehicles.Our staff follow rigorous procedures to maintain high service standards, supported by free courtesy cars, pick-up/drop-off services, and complimentary 30-point vehicle checks. Recognised for resolving complex mechanical problems efficiently, we serve both private and commercial clients, maintaining manufacturer service schedules while offering competitive pricing. Our dedication to continuous improvement and customer satisfaction has earned us long-term loyalty and numerous positive testimonials from local businesses and residents.
Services
MOT Testing
Car Servicing
Vehicle Repairs
Air Conditioning
Breakdown Assistance
Details
- Year established: 1999
Highlights and features
- 26 years of experience in vehicle diagnostics and repairs
- Free courtesy cars and pick-up/drop-off services available
- Transparent pricing with no hidden fees
- Complimentary 30-point vehicle safety checks
- State-of-the-art MOT testing facility with rapid turnaround
What people say
First-rate service
Competitive pricing
Professional team
Quick turnaround
Trustworthy mechanics
Services
MOT Testing
We provide rapid MOT testing with immediate failure explanations and repair options. Our state-of-the-art facility handles all vehicle types up to 3.5 tonnes. All class four MOTs cost 37 with free retesting within 10 working days if initial failure occurs.
Car Servicing
Manufacturer-standard servicing includes 40+ point checks, filter replacements, and fluid top-ups. Interim services start at 96 with complimentary text reminders for upcoming maintenance needs. We service all makes and models to maintain warranty validity.
Vehicle Repairs
Our team handles all mechanical repairs including brakes, suspension, electrical systems, and engine management. We use advanced diagnostics to identify issues quickly, with transparent pricing for components like timing belts, clutches, and exhaust systems.
Air Conditioning
We re-gas air conditioning systems starting at 45, with guaranteed leak detection. Our service removes bacterial build-up causing odours and restores optimal cooling performance for summer driving comfort.
Breakdown Assistance
We offer immediate roadside assistance for Hertfordshire drivers without breakdown cover. Our team provides rapid diagnostics and repairs at your location, workplace, or home with competitive pricing for urgent vehicle issues.
People
Dennis Arthur
Founder
With over 25 years' experience, Dennis founded Direct Services in 1999. His expertise in vehicle diagnostics saves customers time and money by quickly identifying complex mechanical issues that other garages miss.
Adam Morton-Grant
Deputy
Adam ensures exceptional customer experiences through his technical knowledge and friendly approach. He manages daily operations while maintaining the high service standards established by the company's founder.
David Lyme
Technician
David combines technical expertise with attentive customer service. He focuses on delivering thorough repairs while maintaining clear communication with clients about their vehicle's condition and maintenance needs.
Questions
What MOT services do you offer?
We provide class four MOT testing for vehicles up to 3.5 tonnes at £37. Failed MOTs receive free retesting within 10 working days with clear explanations of required repairs.
How much does a car service cost?
Interim services start at £96. Full services include 40+ point checks and manufacturer-specified maintenance. Prices vary based on vehicle requirements and component replacements needed.
Do you offer breakdown assistance?
Yes, we provide emergency roadside assistance for Hertfordshire drivers without breakdown cover. Our team responds promptly to urgent vehicle issues at competitive rates.
What air conditioning services are available?
We offer air con re-gassing from £45 with guaranteed leak detection. Our service removes bacterial build-up causing odours and restores optimal cooling performance for all vehicle types.
Are courtesy cars available?
Yes, we provide free courtesy cars with pre-booking. This service ensures minimal disruption to your daily routine while your vehicle undergoes maintenance or repairs.
How do you handle vehicle diagnostics?
We use advanced diagnostic equipment to identify mechanical issues quickly. Our experienced technicians explain fault codes clearly and provide cost-effective repair options for all vehicle systems.
