Business Details
50+ Years
experience
Your Trusted Fireplace & Stove Specialists in Stevenage
At Craftstone Fireplaces, we have dedicated over 40 years to perfecting the art of fireplace and stove installation. Established in 1974, our family-run business combines tradition with modern expertise to help homeowners find the ideal focal point for their living spaces. Our showroom in Old Stevenage showcases a curated selection of limestone, marble, and handcrafted mantlepieces alongside woodburning, multi-fuel, and gas stoves. We offer a comprehensive service, from free home visits and expert advice to full installation by HETAS-registered and Gas Safe engineers. Our team treats every project with meticulous attention, ensuring seamless integration of functionality and aesthetics.With decades of collective experience, we pride ourselves on delivering tailored solutions that meet individual preferences. Whether your property is a new build or a historic townhouse, our specialists guide you through every step. We also provide servicing for existing gas fires and bespoke design options to suit unique requirements. Our commitment to quality extends to partnerships with trusted suppliers, ensuring premium materials and finishes. By maintaining a hands-on approach from consultation to completion, we uphold our reputation for reliability and craftsmanship. Our goal remains simple: to bring warmth, character, and lasting value to every home we serve.
Services
Fireplace Installation
Stove Fitting
Gas Fire Servicing
Bespoke Design
Home Consultations
Showroom Selection
Multi-Fuel Stoves
Woodburning Stoves
Details
- Year established: 1974
Highlights and features
- We have over 40 years of experience in the fireplace industry
- Our team includes HETAS-registered and Gas Safe engineers
- We offer free home visits and tailored design consultations
- We provide full installation and servicing for all fireplace types
- Our family-run business prioritises customer satisfaction and craftsmanship
Associations and certifications
- HETAS
- Gas Safe Register
Services
Fireplace Installation
Our expert team installs all fireplace types, including gas, electric, and solid fuel options. We ensure safe, compliant installations using HETAS and Gas Safe registered engineers. Customers receive tailored advice during free home visits to determine the best solution for their property.
Stove Fitting
We specialise in multi-fuel and woodburning stove installations with up to 40 years' experience. Our process includes site assessment, chimney preparation, and certified fitting. We offer a full after-sales service for ongoing maintenance and safety checks.
Bespoke Design
Our bespoke service creates unique fireplace solutions matching individual preferences and architectural styles. From handcrafted mantlepieces to tailored hearth designs, we work closely with clients to achieve their vision while maintaining functionality and safety standards.
Gas Fire Servicing
Regular servicing of gas fires ensures optimal performance and safety. Our Gas Safe engineers conduct thorough inspections, clean components, and verify compliance with current regulations. We provide servicing for both new and existing installations.
Home Consultations
We offer free home visits to assess installation possibilities and recommend suitable fireplace or stove options. Our consultants evaluate structural requirements, suggest design choices, and provide guidance on fuel types and efficiency considerations.
Questions
Do you offer installation services for all fireplace types?
Yes, we install gas, electric, woodburning, and multi-fuel stoves with certified engineers.
Can I see products in person before purchasing?
Our Stevenage showroom displays a full range of fireplaces, stoves, and accessories.
Are your engineers certified for safety compliance?
All installations use HETAS-registered or Gas Safe engineers for guaranteed safety.
Do you provide servicing for existing fireplaces?
We offer regular maintenance and servicing for gas fires and stoves.
Is bespoke design available for unique requirements?
Yes, our bespoke service creates custom fireplace solutions tailored to your preferences.
