Business Details
41 Years
experience
Emergency
services
Trusted Locksmith Services in Sunderland
Established in 1985, Fletcher Lock & Safe has built a reputation as a trusted family-run locksmith service in Sunderland. With over 35 years of experience, we specialise in emergency lockout solutions, UPVC door and window repairs, and safe installations. Our team of skilled locksmiths prioritises non-destructive entry techniques to resolve access issues without damaging property. We serve residential and commercial clients across the North East, offering competitive pricing and a 24/7 emergency response service. Customer satisfaction remains central to our operations, reflected in our 45+ five-star Google reviews and longstanding Checkatrade presence.Our expertise extends beyond basic lock replacements to diagnosing complex door mechanism problems and providing tailored security advice. As local specialists, we combine rapid response times with transparent pricing and no call-out fees, ensuring clients receive both value and reliability. Our commitment to community service is demonstrated through prompt same-day repairs and honest assessments of necessary work. This combination of experience, local knowledge, and customer-focused approach has made us a preferred choice for property security needs in Sunderland and surrounding areas.
Services
Emergency Lockouts
UPVC Door Repairs
Safe Installations
Key Duplication
Security Consultations
Window Lock Repairs
Commercial Locksmith
Lock Replacements
Mechanism Repairs
Non-Destructive Entry
Details
- Year established: 1985
Highlights and features
- Over 35 years of specialist locksmith experience
- 24/7 emergency callout with no call-out fees
- Non-destructive entry specialists preserving property
- Competitive pricing with transparent cost estimates
- Family-run business with local market knowledge
Associations and certifications
- Checkatrade
What people say
Very quick and efficient
Professional and friendly service
Great customer service
Highly recommended
Competitive price
Services
Emergency Lockouts
Our 24/7 emergency locksmith service provides rapid assistance for property access issues. Using non-destructive techniques, we resolve lockouts without damaging doors or frames. Clients receive transparent pricing and same-day service across the North East region.
UPVC Door Repairs
Specialist repairs for UPVC doors including mechanism replacements and alignment adjustments. We fix common issues like sticking keys and misaligned catches. Stocking common parts enables same-day repairs without waiting for deliveries.
Safe Sales
Supply and installation of new and used safes for domestic and commercial use. We offer security consultations to determine appropriate safe specifications. Our service includes safe servicing and emergency opening for existing installations.
Key Duplication
Professional key duplication service for residential and commercial locks. We cut keys for standard and specialist lock types. This service includes replacement for lost keys and additional sets for existing locks.
Security Consultations
Expert assessments of property security vulnerabilities. We provide tailored recommendations for lock upgrades and security improvements. Our advice helps prevent future lockouts and enhances overall property safety.
People
Paul Fletcher
Owner & Lead Locksmith
With over 35 years in the trade, Paul established Fletcher Lock & Safe in 1985. He specialises in emergency lockout solutions and complex door mechanism repairs. His expertise ensures high standards across all service deliveries.
Layton
Senior Locksmith
Experienced technician with 15+ years in UPVC door repairs and non-destructive entry. Recognised for prompt service and clear customer communication. Handles both residential and commercial security requirements.
Questions
Do you offer 24-hour emergency services?
Yes, we provide 24/7 emergency locksmith services for lockouts and urgent security issues across Sunderland and surrounding areas.
What areas do you cover?
We serve Sunderland, Newcastle, Durham, South Shields, Washington, and the wider North East region with rapid response times.
Are your locksmiths qualified?
Our team consists of fully qualified locksmiths with extensive experience in both traditional and modern locking systems.
Do you charge call-out fees?
No, we don't charge call-out fees for any of our services in the North East region.
Can you repair UPVC doors?
Yes, we specialise in UPVC door repairs including mechanisms, locks, and alignment issues with same-day service available.
Do you sell and install safes?
We supply and fit a range of new and used safes for domestic and commercial security requirements.
Reviews (1)
Ruth M.
Apr 08, 2025
Report
Layton replied to my request promptly and arrived on the same day. He was informative, polite, and efficient. I am very pleased that my window is now opening.
