Business Details
48 Years
experience
Emergency
services
Expert Office Equipment Repair & Sales in Suffolk
Teffont Business Systems has been a trusted name in office equipment solutions since 1978, offering comprehensive sales, repair, and maintenance services across the UK. Our expertise spans printers, photocopiers, digital duplicators, and print finishing equipment from leading manufacturers including Xerox, HP, Brother, and Canon. With strategically located offices enabling nationwide coverage, we combine technical proficiency with a commitment to customer service, ensuring businesses receive tailored solutions that optimise operational efficiency. Our engineers hold Xerox ASP accreditation, and we maintain rigorous security standards through Disclosure Scotland and DBS NSV clearances. Over four decades of experience have equipped us to handle both modern and legacy systems, supported by an extensive parts inventory and a 30-day repair guarantee.We serve diverse clients ranging from NHS trusts to multinational corporations, offering transparent pricing, impartial advice, and flexible service options including one-off repairs and annual maintenance contracts. Our dedication to quality was demonstrated when we successfully repaired a printer for a community church without charge, exemplifying our customer-first approach. With competitive pricing, swift response times, and a focus on long-term client relationships, we aim to be your complete office equipment partner.
Services
Printer Repair
Photocopier Maintenance
Office Equipment Sales
Consumables Supply
Maintenance Contracts
Details
- Year established: 1978
Highlights and features
- 45+ years of office equipment expertise since 1978
- Nationwide service with local engineer availability
- Xerox ASP accredited repair specialists
- 30-day repair guarantee included
- Impartial advice with transparent pricing
Associations and certifications
- Xerox ASP
What people say
Impartial advice
Punctual engineer
Sensible advice
Money well spent
Excellent manner
Services
Printer Repair
Our Xerox ASP accredited engineers provide guaranteed printer repairs across the UK, with 85% completed on first visit. We offer transparent pricing including parts and labour, with a 30-day warranty. Services cover all major brands and include emergency call-outs.
Photocopier Maintenance
Nationwide photocopier maintenance contracts include unlimited call-outs and non-consumable parts. Our engineers hold Disclosure Scotland clearances and service all major brands. Contracts reduce downtime and include pre-emptive inspections to maintain optimal performance.
Office Equipment Sales
We supply new printers and photocopiers from leading brands including Xerox and HP. Our experts provide impartial advice to match equipment to business needs, with pricing that includes installation and setup. Customers benefit from discounted maintenance contract options.
Consumables Supply
Teffont Business Systems provides genuine manufacturer consumables including toners and maintenance kits. Our inventory covers both modern and legacy equipment. We offer competitive pricing with fast delivery across the UK to ensure business continuity.
Maintenance Contracts
Our flexible maintenance agreements cover all non-consumable parts and labour. Plans include priority response times and pre-emptive inspections. Contracts can be transferred when upgrading equipment, providing continuity of service and cost predictability.
People
Sarah James
Customer Adviser
Experienced adviser providing impartial equipment guidance, with expertise in assessing repair vs replacement options and maintenance contract benefits for business clients.
Robert Ashely
Engineer
Skilled technician specialising in printer repairs, known for thorough diagnostics and clear communication with clients ranging from charities to corporate organisations.
Roger Thornton
Field Engineer
Experienced repair specialist with rapid problem-solving skills, successfully resolving complex printer issues that other providers had deemed unfixable.
Questions
How quickly can you repair my printer?
85% of repairs completed on first visit. Engineers typically available within one hour of most UK locations, with guaranteed pricing provided upfront.
Do you service all printer brands?
Yes, we repair and maintain all major brands including Xerox, HP, Brother, Canon, and Ricoh, with engineers trained across multiple manufacturer specifications.
Are your engineers qualified?
All engineers hold Xerox ASP accreditation and Disclosure Scotland clearances, with specialist training covering both modern and legacy equipment models.
What's included in maintenance contracts?
Unlimited call-outs, non-consumable parts, and labour. Contracts include pre-emptive inspections to maintain optimal performance and reduce unexpected breakdowns.
Can I get same-day repairs?
We prioritise urgent cases with engineers dispatched promptly. While not guaranteed same-day, most repairs completed within 24 hours of initial contact.
Do you offer repair guarantees?
All repairs carry a 30-day guarantee covering both parts and labour, with free re-visits if the same fault recurs within this period.
