Business Details
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services
Your Trusted Taxi Partner in Hemel Hempstead
Established over three decades ago, Choice Cars has grown to become Dacorum's largest taxi company, serving the Dacorum and Three Rivers districts with a commitment to safety and reliability. Our fleet of 150+ vehicles is supported by locally licensed drivers who undergo CRB checks, ensuring both quality and local expertise. We prioritise passenger safety through fully trained drivers and modern dispatch technology, offering 24/7 service control with real-time journey updates. Our innovative approach includes a free mobile app for instant bookings, vehicle tracking, and advance scheduling, complemented by a dedicated callback service to confirm arrivals. For business clients, we provide executive travel solutions with priority bookings, Wi-Fi-equipped vehicles, and dedicated account management.Our courier service extends to national deliveries with same-day options and tracking facilities. With over 1,000 daily calls handled by our 24-hour office team, we combine technological advancements with traditional customer service values. Our commitment to continuous improvement is reflected in regular technology upgrades and adherence to strict safety protocols. The company maintains transparent payment terms with 14-day invoice settlements and offers flexible booking options through phone, email, or app. Our Hemel Hempstead headquarters at 5 Maylands Avenue serves as the operational hub for this expanding business.
Services
Taxi Services
Courier Service
Business Accounts
App Bookings
24/7 Support
Highlights and features
- We've provided trusted taxi services for over 30 years across Dacorum
- All drivers are CRB-checked and locally licensed for safety and expertise
- Our 24/7 service control offers real-time journey updates and support
- Our free app enables instant bookings with live vehicle tracking
- We operate a 150+ vehicle fleet with dedicated executive and courier services
Associations and certifications
- CRB (now DBS)
Services
Taxi Services
Our taxi services combine safety and reliability with 150+ vehicles operating across Dacorum and Three Rivers. All drivers undergo CRB checks and hold local licences, ensuring expert knowledge of the area. Book through our 24/7 office or use our free app for instant bookings with real-time vehicle tracking.
Courier Service
We offer comprehensive courier solutions including national deliveries and same-day local services. Our fleet includes estate cars and vans equipped with tracking facilities for complete shipment visibility. This service operates alongside our standard taxi offerings with priority booking options available for business accounts.
Business Accounts
Our business account service provides companies with executive vehicles featuring Wi-Fi and phone chargers. Clients benefit from dedicated account management, 24/7 support, and priority booking privileges. The service extends beyond London to cover UK-wide and international travel requirements for corporate clients.
App Bookings
The Choice Cars app enables instant taxi bookings with live vehicle tracking and arrival notifications. Users can schedule journeys in advance, store favourite addresses, and receive real-time updates. This digital solution complements our traditional booking methods while offering enhanced convenience for modern travellers.
24/7 Support
Our office remains fully staffed 24 hours a day, 365 days a year, including bank holidays. This commitment ensures immediate assistance for bookings, account management, and emergency requirements. The support infrastructure is backed by automated systems providing real-time status updates throughout every journey.
Questions
What benefits does a business account offer?
Business accounts provide priority bookings, executive vehicles with Wi-Fi, dedicated account management, and 24/7 support. The service includes nationwide coverage and international travel options.
Are your drivers properly licensed and checked?
All drivers hold local licences and undergo CRB checks. We maintain strict safety standards with fully trained professionals operating our 150+ vehicle fleet across Dacorum and Three Rivers.
What is your cancellation policy?
For journeys outside a 10-mile radius of Hemel Hempstead, we require 4 hours' notice for cancellations. Failure to provide this will result in full payment being required.
Do you offer courier services?
Yes, we provide same-day courier services with tracking facilities using estate cars and vans. Our national delivery network operates alongside standard taxi services with priority booking options.
What areas do you cover?
We primarily serve Dacorum and Three Rivers districts from our Hemel Hempstead base. Our services extend nationwide with pre-payment arrangements required for journeys beyond the local area.
