Business Details
25 Years
experience
Emergency
services
Your Trusted Partner for Translation & Interpreting Services in Hemel Hempstead
Founded in 2001, Hearts Interpreting & Translation Service has grown from modest beginnings to become one of the UK's leading independent language support providers. We deliver over 40,000 annual interpreting and translation assignments through a network of 13,000+ global interpreters and translators. Our 24/7 service covers 330+ languages, supporting public sector organisations, healthcare providers, legal institutions, and commercial enterprises. As a social enterprise under Community Action Dacorum, we reinvest profits to advance community-focused initiatives. Our team combines technical expertise with ethical standards, maintaining criminal record checks and adherence to public service interpreting principles. We pioneered training programs accredited by the Chartered Institute of Linguists, producing 2,700+ qualified interpreters since 2001.Our clients benefit from consistent interpreter assignments, rapid response times, and sector-specific terminology expertise across health, education, and legal fields. We maintain ISO 9001-aligned quality standards while supporting environmental and social governance targets through our operations. With regional offices in Hemel Hempstead, we serve Hertfordshire, Essex, Suffolk, Norfolk, and beyond. Our commitment to innovation combines traditional face-to-face interpreting with cutting-edge video and telephone solutions, ensuring accessibility for both planned and emergency requirements.
Services
Face-to-Face Interpreting
Telephone & Video Interpreting
Document Translation
Communication Support for Deaf
Interpreter Training
DBS Checks
Details
- Year established: 2001
Highlights and features
- We offer 24/7 interpreting services in 330+ languages since 2001
- Our interpreters maintain criminal record checks and professional accreditation
- We provide certified translations with authentication documentation
- Our social enterprise model supports community development initiatives
- We deliver award-winning interpreter training programmes since 2001
Associations and certifications
- Chartered Institute of Linguists
- Nuffield Trophy
What people say
Consistency to client
Speed suits me
Professional and ethical provider
Services
Face-to-Face Interpreting
We provide in-person interpreters for over 140 languages, available at specified locations and times. Our interpreters hold appropriate criminal record checks and demonstrate fluency in both source and target languages. This service supports healthcare appointments, legal proceedings, and public service meetings where physical presence is essential.
Telephone & Video Interpreting
Our 24/7 remote interpreting service covers 330+ languages through secure telephone and video conferencing. Ideal for urgent consultations, short meetings, or when anonymity is required. All interpreters work from UK locations and maintain professional accreditation for public service interpreting standards.
Document Translation
We offer certified translations for official documents including medical reports, legal contracts, and educational qualifications. Each translation includes proofreading and authentication documentation. Our UK-based translators handle all subject matters and provide audio translation options when required.
Communication Support for Deaf
Our registered British Sign Language interpreters support deaf individuals through NRCPD-certified services. We provide lip-speaking, deaf relay, and electronic note-taking solutions. All interpreters meet National Occupational Standards for interpreting and maintain appropriate professional registration.
Interpreter Training
We deliver Chartered Institute of Linguists-accredited training programmes, including the Diploma in Public Service Interpreting. Our courses prepare interpreters for healthcare, legal, and public service environments. Since 2001, we've trained over 2,000 interpreters through both online and in-person formats.
Questions
What services does HITS provide?
We offer face-to-face, telephone, and video interpreting in 330+ languages, document translation, communication support for deaf people, interpreter training, and DBS checks.
Do you offer 24/7 interpreting services?
Yes, our interpreting services operate 24 hours a day, seven days a week, with immediate access to over 140 languages.
Are your interpreters qualified?
All our interpreters maintain criminal record checks, professional accreditation, and demonstrate fluency in both source and target languages with specialist terminology knowledge.
What training courses do you offer?
We provide Chartered Institute of Linguists-accredited courses including the Diploma in Public Service Interpreting and introductory interpreter training programmes.
