Business Details
23 Years
experience
Independent Toy Shop in Bishops Frome | Cottontails
Established in 2003, Cottontails is a small independent toy shop founded by Charlotte and her house rabbit Ralph. Our business began as a high street store in Worcestershire before evolving into the UK's original Moulin Roty online retailer. We specialise in carefully curated collections of French soft toys, handmade wooden animals, and gift sets, all selected with a passion for vintage children's aesthetics. Every order is hand-wrapped in our Herefordshire garden workshop, combining personal touches like handwritten notes with a commitment to quality.Over two decades, we've maintained core values of individual service and attention to detail, despite the challenges of modern online retail. Our dedication to unique, tactile toys reflects a deep understanding of child development and timeless design. As a small business, we prioritise direct customer relationships and ethical practices, ensuring each parcel receives personal care from order to delivery. This approach has earned us a loyal customer base appreciative of our specialist knowledge and curated collections.
Services
French Soft Toys
Handmade Wooden Animals
Gift Sets
Online Retail
Vintage Books
Gift Wrapping
Nature Play
Handmade Cards
Wooden Playsets
Felt Toys
Details
- Year established: 2003
Highlights and features
- We offer 20 years of specialist knowledge in curated children's toys
- Our products are hand-picked for quality and developmental benefits
- Every order receives bespoke gift wrapping with handwritten notes
- We provide personal service with direct customer communication
- We maintain the UK's largest Moulin Roty collection outside France
What people say
Personalized note
Beautifully wrapped
Speed of delivery
Careful packaging
Unique products
Services
French Soft Toys
Our Moulin Roty collection features handcrafted French soft toys designed to stimulate sensory development. Each piece combines artistic design with durable materials, offering both comfort and educational value. These timeless creations inspire imaginative play while maintaining safety standards for young children.
Handmade Wooden Animals
Specially curated wooden playsets and individual animal figures promote open-ended play experiences. These ethically produced items encourage motor skill development and creative storytelling. Our selection balances traditional craftsmanship with modern educational principles for early childhood development.
Gift Wrapping Service
Bespoke gift wrapping includes premium papers, ribbons, and hand-written tags created in our Herefordshire workshop. This premium service transforms purchases into memorable gifts through careful presentation. Each package receives individual attention to create a special unboxing experience for recipients.
Vintage Book Collection
Carefully selected vintage children's books preserve literary heritage while offering educational value. These titles complement our toy collection by extending learning through storytelling. The range includes rare editions and timeless classics that appeal to multiple generations.
Moulin Roty Collection
As the UK's original Moulin Roty retailer, we offer the most comprehensive collection outside France. Our expertise ensures authentic product selection and availability. This partnership provides customers access to exclusive designs and limited edition releases directly from the French manufacturer.
People
Charlotte
Founder & Owner
Charlotte established Cottontails in 2003, evolving it from a high street shop to the UK's leading Moulin Roty online retailer. With 20 years' experience in children's products, she combines business expertise with a passion for vintage design. Her commitment to quality and personal service shapes the company's ethos.
Questions
What makes Cottontails Baby different from other toy shops?
We specialise in curated French soft toys and handmade wooden playsets, with personal service including hand-written notes and bespoke gift wrapping. Our 20-year expertise ensures quality and authenticity.
Do you offer gift wrapping services?
Yes, our bespoke gift wrapping includes premium papers, ribbons and hand-written tags. Simply select this option at checkout for £3 per order.
What areas do you deliver to?
We deliver across the UK using Royal Mail services. Standard delivery is First Class Post at £3.95, with tracked options available upon request.
Can I return items if needed?
Yes, we offer refunds or exchanges within 14 days of receipt. Items must be returned in unused condition using signed-for postage for security.
Are your products ethically sourced?
We prioritise ethical manufacturing and durable materials. Our Moulin Roty collection meets European safety standards, and vintage items are carefully curated for quality and educational value.
