Business Details
Your Trusted Musical Instruments Shop in Birkenhead
Apollo Music is a family-owned and operated musical instrument shop based in the North West of England. With over 50 years of combined experience in the music industry, we have been serving musicians for the past 20 years. Our passion for music drives us to cater to all musicians, offering expert advice and a wide range of instruments. As gigging musicians ourselves, we understand the importance of reliable service and comprehensive after-sales support. Located on the main shopping high street in Birkenhead, our store is easily accessible by train or car, with convenient parking options nearby.We are committed to providing exceptional customer service, ensuring every client receives tailored guidance to meet their musical needs. Our dedication to quality and customer satisfaction has made us a trusted name in the local music community. Whether you are a beginner or a professional, we strive to help you find the perfect instruments and accessories. Visit us in-store or online to experience our expertise and extensive product selection.
Services
Musical Instruments Sales
Expert Advice
Online Store
Delivery Services
After-Sales Support
Highlights and features
- Family-owned business with 50 years of music industry expertise.
- Dedicated after-sales support for all musical instrument purchases.
- Extensive product range catering to beginners and professionals.
- Convenient Birkenhead location with easy access by public transport.
- Expert advice from experienced, gigging musicians.
Services
Musical Instruments Sales
We offer a comprehensive selection of musical instruments for all skill levels. From beginner kits to professional-grade equipment, our inventory includes guitars, keyboards, drums, and more. Our knowledgeable staff provides expert guidance to help customers choose the right instruments. Every purchase is backed by our commitment to quality and customer satisfaction.
Expert Advice
Our team provides tailored advice on instrument selection and music-related needs. With decades of industry experience, we help customers make informed decisions. This service extends to both in-store and online consultations, ensuring accessibility for all musicians. Our expertise covers technical specifications and usage recommendations.
Online Store
Our online platform offers convenient access to our full product range. Customers can browse and purchase instruments with secure payment options. The website features detailed product descriptions and support resources. Orders are processed efficiently with multiple delivery options available for UK customers.
Delivery Services
We provide reliable delivery solutions for all purchased instruments. Orders under 20 incur a 1.99 charge, while free delivery applies to orders over 20. Most items are dispatched the same day for next-day delivery. Our system automatically selects the most appropriate carrier to ensure safe and timely arrival.
After-Sales Support
Our commitment extends beyond the sale with comprehensive after-sales service. This includes handling returns within 7 days of delivery and addressing damage claims within 24 hours. We offer replacements or refunds for valid claims and provide ongoing technical support. Our team ensures customers receive continued assistance post-purchase.
Questions
What delivery options are available?
We offer Royal Mail 1st Class for orders under £20 (£1.99 charge) and DHL EXPRESS for orders over £20 (£5.99 charge). Orders received before 1pm are dispatched same day for next-day delivery.
Can I return items if I'm not satisfied?
Yes, we operate a 7-day returns policy. Items must be in resalable condition with unopened packaging. Returns must be sent to our Birkenhead address, and customers are responsible for return postage costs.
Do you offer financing options?
Yes, we partner with Klarna to provide flexible payment options including Pay in 3 interest-free instalments or Pay in 30 days. Terms apply for UK residents aged 18+.
What are your store hours?
Our Birkenhead store is open Monday to Saturday from 9:00am to 5:00pm. We are closed on Sundays except for special events like Bank Holidays.
What services do you provide for musicians?
We offer instrument sales, expert advice, online ordering, delivery services, and after-sales support including warranty assistance and technical guidance for all musicians' needs.
