Business Details
Emergency
services
Expert Telecom Solutions in Upminster
We are Communication Network Solutions, a telecommunications specialist with over a decade of experience delivering tailored communication solutions. Our team of highly skilled engineers works flexibly to align with your operational hours, providing expertise in telephone systems, hosted VoIP, and structured cabling. Based in Upminster, we serve the South East of England with rapid emergency support for City of London clients.Our vendor partnerships with Avaya, Siemens, and LG-Nortel ensure access to cutting-edge technology, while our focus on simplicity and scalability addresses real business needs. With a proven track record across small to medium enterprises, we combine technical excellence with client-centric service to future-proof your communications infrastructure.
Services
Telephone Systems
Hosted VoIP
Structured Cabling
Call Management
Music On-Hold
UPS Solutions
Headsets
Network Hardware
Support Packages
Site Surveys
Highlights and features
- Over 10 years of experience in the telecommunications industry
- Highly skilled and trained engineers working to your schedule
- Emergency support available for City of London customers
- Vendor partnerships with Avaya, Siemens, and LG-Nortel
- Scalable solutions protecting current communication investments
Services
Telephone Systems
We design and implement traditional PBX and IP telephony systems from leading vendors including Avaya, Siemens, and LG-Nortel. Our solutions scale from small offices to multi-site enterprises, combining reliability with advanced features like unified communications and mobile integration. With modular architecture protecting your existing investments, our systems grow alongside your business needs.
Hosted VoIP
Our hosted VoIP services deliver business-grade telephony without on-site hardware requirements. Featuring auto-attendant, voicemail, and conference bridging, this scalable solution reduces call charges while enabling flexible working. Businesses benefit from predictable costs and immediate access to PBX functionality through broadband-connected IP handsets or existing analogue devices.
Structured Cabling
We provide certified copper and fibre optic cabling installations supporting gigabit data speeds. Our engineers design infrastructure for single warehouses or complex multi-building sites, ensuring compatibility with existing telecom environments. All installations include test certification, with network hardware solutions available to complement newly installed cabling systems.
Call Management
Our call management software offers detailed insights into telephone usage patterns and costs. Real-time monitoring tracks call response times and line usage, while automated reports identify cost-saving opportunities through carrier rate comparisons. This tool helps businesses optimise communication efficiency and reduce operational expenses through data-driven decision making.
UPS Solutions
We supply and install uninterruptible power supplies to safeguard critical telecom equipment during outages. Available with varying power ratings, these systems maintain operations for minutes to hours while building power is restored. This protection prevents service disruptions and equipment damage, ensuring business continuity for essential communication infrastructure.
Questions
What telecom services do you offer?
We provide telephone systems, hosted VoIP, structured cabling, call management software, on-hold solutions, UPS systems, and headset solutions.
Do you support emergency telecom requirements?
Yes, we offer rapid emergency support for City of London customers with on-site engineers available when needed.
Which areas do you cover?
Our primary service area covers the South East of England, with particular focus on London and surrounding counties.
Can you integrate with existing phone systems?
Yes, our hosted VoIP solutions can integrate with existing telephony infrastructure to create hybrid systems that meet complex business needs.
What telecom vendors do you work with?
We partner with Avaya, Siemens, LG-Nortel, Cisco, and Linksys to provide comprehensive telecom equipment and solutions.
Do you offer support packages?
Yes, we provide standard and custom support plans including out-of-hours coverage and dedicated engineering resources for critical systems.
