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25 Years
experience
Emergency
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Specialist Home Care Services in Worcestershire
Established in November 2001, Rely Care Agency has built a reputation for delivering specialist care services across Worcestershire. Our expertise lies in supporting individuals with learning disabilities, complex needs, and dementia, enabling them to maintain independence in their own homes or through respite care at Constable House. We prioritise person-centred care plans, developed collaboratively with clients, families, and healthcare professionals, ensuring tailored support that evolves with individual needs. Our commitment to quality assurance is demonstrated through rigorous staff training, regular client feedback mechanisms, and adherence to regulatory standards.

With a team of experienced care professionals, we provide flexible support ranging from daily living assistance to 24/7 care, while fostering community integration through work placements and social activities. Our dementia specialists, trained through Worcester University programs, offer compassionate care that addresses the unique challenges faced by individuals and families affected by dementia.
Services
Dementia Care Supported Living Respite Care Crisis Intervention Companionship Care Personal Support Household Assistance Medication Reminders Community Access Care Planning
Details
  • Year established: 2001
Highlights and features
  • Established since 2001 with specialist dementia training from Worcester University
  • 24/7 support available for urgent care requirements
  • Person-centred care plans co-created with families and professionals
  • Comprehensive staff training including National Care Certificate
  • Constable House respite facility offering structured activities and community integration
What people say
Loving care Peace of mind Very good hands Maintain independence Compassionate support
Services
Dementia Care
Specialist dementia care services delivered by staff trained through Worcester University's 10-day specialist program. We create tailored care plans focusing on medication management, daily living assistance, and social engagement while supporting families through lifestyle adjustments.
Respite Care
Constable House provides respite care with structured activities including weekend trips, community access, and work placements. Care plans ensure continuity of support for individuals and relief for primary caregivers across Worcestershire.
Supported Living
Personalised support enabling individuals to live independently in their own homes. Services include personal care, household management, and community integration with flexible hours from 2 hours weekly to 24/7 coverage.
Crisis Intervention
Immediate support for urgent care situations, providing temporary relief and stabilisation for individuals with learning disabilities or dementia. Available across Worcestershire with rapid response capabilities.
Care Planning
Collaborative care planning involving clients, families, and healthcare professionals. Regularly updated plans address specific requirements including medication management, mobility support, and dietary needs using person-centred approaches.
Questions
What areas do you cover?
We provide care services throughout Worcestershire, including respite care at Constable House.
Do you offer 24-hour support?
Yes, we provide 24/7 care options for individuals requiring round-the-clock assistance.
How are care plans developed?
Plans are created collaboratively with clients, families, and healthcare professionals to ensure person-centred support.
What dementia training do staff receive?
Our team includes specialists trained through Worcester University's 10-day dementia care program.
Is respite care available?
Yes, Constable House offers respite stays with structured activities and professional care support.
How do you ensure care quality?
Through regular staff training, client feedback systems, and quality assurance meetings with service users.