Business Details
43 Years
experience
Your Trusted Fireplace Retailer in Hartfield
Established in 1983, we pioneered fireplace moulding technology to deliver high-quality products at competitive prices. Our early innovations were showcased at London's building centre exhibitions, and we expanded into importing and crafting marble and granite fireplaces. Over three decades, we've become renowned for real timber surrounds and have exported globally, including exhibitions in Japan and the Ideal Home Exhibition. As a vertically integrated manufacturer, importer, and retailer, we maintain strict quality control while offering showroom experiences where customers can view products' true finishes.Our team includes long-serving experts like our original stonemason, supported by approved fitting teams and dedicated delivery drivers using specialist vehicles. We guarantee price matching against verified competitors and offer comprehensive technical advice to prevent costly mistakes. With over 30 years of direct-to-public sales through our showrooms, our reputation for quality, expertise, and service excellence remains unparalleled in the industry.
Services
Fireplaces
Gas Fires
Electric Fires
Stoves
Marble Surrounds
Timber Surrounds
Installation
Nationwide Delivery
Details
- Year established: 1983
Highlights and features
- We have over 30 years of experience in fireplace manufacturing and retail
- Our knowledgeable staff provide expert technical advice
- We guarantee to beat any verified competitor's price
- We operate our own delivery fleet with specialist vehicles
- Our approved fitting teams ensure professional installations
What people say
Highly knowledgeable staff
Friendly and helpful
Professional and efficient service
Promptly arranged replacements
First class fitting
Services
Fireplace Retail
We offer an extensive range of premium fireplaces including marble, granite, and timber surrounds. Our showroom allows customers to view products' true finishes and proportions. With over 30 years' experience, our expert staff provide technical advice to ensure perfect product selection. Our vertical integration enables competitive pricing while maintaining quality control.
Gas Fires
Our gas fire collection combines modern efficiency with traditional aesthetics. Each product undergoes rigorous quality checks before reaching our showroom. Expert staff provide technical guidance on installation requirements and efficiency ratings. We guarantee price matching against verified competitors' offers for identical products.
Electric Fires
We stock advanced electric fire models offering realistic flame effects with energy-efficient operation. Our collection includes various styles to suit different interior designs. Technical specialists assist with installation requirements and feature selection. All products come with comprehensive manufacturer warranties and after-sales support.
Stoves
Our stove range includes DEFRA-approved models for smoke-controlled areas. Products undergo thorough quality inspections before display. We provide technical specifications and installation guidelines to ensure compliance with building regulations. Our approved fitting teams offer professional installation services across the UK.
Installation
We offer professional installation by approved teams with industry-standard certifications. Our fitting service covers all product types with guaranteed workmanship standards. Installations include post-service checks and customer instruction on product operation and maintenance requirements.
People
Lesley
Manager
With extensive industry experience, Lesley oversees daily operations and customer service standards. She ensures all customer interactions meet our quality benchmarks.
Elaine
Customer Service
Elaine handles customer inquiries with efficiency and expertise, providing technical support and resolving product issues promptly.
Norma Cook
Product Specialist
Norma offers expert product advice, helping customers select appropriate heating solutions based on technical requirements and design preferences.
Andy
Fitting Team Lead
Andy supervises installation teams, ensuring all work meets our quality standards and complies with safety regulations.
Mr Jennings
Senior Installer
With years of experience, Mr Jennings specialises in complex installations, delivering professional results with attention to detail.
Questions
What products do you offer?
We provide fireplaces, gas fires, electric fires, stoves, and surrounds in marble, granite, and timber, with nationwide delivery.
Do you offer price matching?
Yes, we guarantee to beat any verified competitor's price for identical products.
Are your staff knowledgeable?
Our team includes experts with decades of combined experience in fireplace design and installation.
Do you deliver nationwide?
We deliver across the UK using our own specialist vehicles to ensure product condition.
What installation services do you offer?
Professional installation by approved teams, including post-service checks and usage guidance.
