Business Details
32 Years
experience
High-Speed Train Services Across Europe
Eurostar Group has been connecting major European cities since 1994, providing high-speed rail services that prioritise sustainability and passenger comfort. Our network spans London, Paris, Brussels, Amsterdam, Cologne, and Rotterdam, with a commitment to reducing carbon footprints through eco-friendly operations. We offer flexible ticketing options, onboard amenities, and partnerships for travel packages, ensuring seamless journeys for business and leisure travellers.Our dedicated team focuses on innovation, maintaining punctuality records and investing in modern infrastructure. With initiatives like the Club Eurostar Group loyalty programme and accessible travel provisions, we cater to diverse customer needs while adhering to strict safety and service standards across all operations.
Services
High-speed rail
Train + Hotel packages
Accessible travel
Group bookings
Loyalty programme
Sustainable travel
Details
- Year established: 1994
Highlights and features
- We've connected European cities since 1994 with punctual, high-speed services
- Our trains emit 90% less CO2 than equivalent flights
- Flexible ticket options allow free changes to travel plans
- Dedicated accessible travel assistance available across our network
- Club Eurostar Group loyalty programme offers exclusive travel benefits
Services
High-speed rail
Our high-speed rail network connects London with major European cities including Paris, Brussels, Amsterdam, Cologne, and Rotterdam. With journey times from 2 hours 16 minutes, our trains feature comfortable seating, onboard catering, and luggage facilities. Passengers benefit from central station locations, avoiding airport transfers while enjoying environmentally responsible travel options across our routes.
Train + Hotel packages
Combine train tickets with hotel stays through our curated travel packages offering value savings. Available across all destinations, these packages include flexible cancellation policies and handpicked accommodation options. Bookings can be made online for 2 adults across 2-night stays, with options ranging from family-friendly to luxury experiences in city centres.
Accessible travel
We provide comprehensive assistance for passengers with reduced mobility or special requirements. This includes priority boarding, dedicated seating areas, and trained staff support throughout journeys. Advance booking is recommended to ensure appropriate arrangements for wheelchair users and those requiring additional travel assistance across our network.
Group bookings
Organise travel for 10+ people with our group booking service offering discounted rates. Available for direct services across our network, with flexible payment options and dedicated support. Groups benefit from coordinated seating arrangements and simplified booking processes through our online quotation system, with confirmed bookings receiving tailored terms and conditions.
Club Eurostar Group
Join our free loyalty programme to earn points on every booking, redeemable for ticket discounts and upgrades. Members receive exclusive offers, priority access to promotions, and enhanced booking flexibility. The programme includes tiered benefits based on annual spending, with additional perks for frequent travellers across our European routes.
Questions
What destinations does Eurostar Group serve?
We operate between London and European cities including Paris, Brussels, Amsterdam, Cologne, and Rotterdam, with seasonal services to destinations like Disneyland Paris.
Can I bring luggage on board?
Yes, each passenger may bring up to two large bags and one carry-on item with no weight restrictions, subject to available space in designated luggage areas.
What is the cancellation policy?
Flexible tickets allow free changes up to departure time, while standard fares permit modifications for a fee. Specific conditions apply to Train + Hotel packages.
Are meals included in ticket prices?
Onboard catering is available for purchase in all classes, with Premier tickets including dining options. Special dietary requirements can be accommodated with advance notice.
How early should I arrive at the station?
We recommend arriving 45 minutes before departure for security and border checks, with dedicated Fast Track lanes available for Premier and Business Premier passengers.
What sustainability initiatives are in place?
Our trains use 100% renewable energy, emit 90% less CO2 than flights, and feature energy-efficient lighting and water-saving systems across our fleet.
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