Business Details
22 Years
experience
Emergency
services
Trusted Commercial Security Solutions in London
Established in 2004 by Ben McCayna, our company has grown from a specialist door and security installation provider to a comprehensive commercial security solutions partner. We deliver access control systems, fire safety management, CCTV, and planned preventative maintenance contracts across London and the Home Counties. Our team of fully trained professionals ensures compliance with the latest building regulations through robust internal procedures and a dedicated contracts team. With over two decades of experience, we combine state-of-the-art technology with bespoke service planning to meet the unique needs of commercial and communal properties.Our commitment to excellence is demonstrated through 24/7 emergency response capabilities and a track record of working on major commercial buildings. We maintain our reputation through competitive pricing, fast response times, and a focus on eliminating hidden costs through transparent communication. Our approach prioritises year-round compliance and cost-effective maintenance solutions that prevent issues before they arise.
Services
Access Control
Fire Door Inspection
CCTV Installation
Planned Maintenance
Emergency Repairs
Security Glazing
Automatic Doors
PPM Contracts
Remedial Works
Security Barriers
Details
- Year established: 2004
Highlights and features
- 20 years' experience in commercial security systems
- State-of-the-art access control technology
- Bespoke security solutions for commercial properties
- Cost-effective planned maintenance contracts
- 24/7 emergency response service
What people say
24/7 emergency support
Professional service
Technical expertise
Reliable solutions
Comprehensive coverage
Services
Access Control
Our access control solutions provide advanced security management for commercial properties. Using state-of-the-art technology, we implement systems that control entry points with precision. These solutions integrate seamlessly with other security measures while maintaining compliance with current regulations.
Fire Door Inspection
Comprehensive fire door maintenance services ensure compliance with safety regulations. Our team conducts thorough inspections, identifies remedial requirements, and provides certification. Regular maintenance prevents safety hazards and ensures building compliance throughout the year.
CCTV Installation
We design and install integrated CCTV systems for commercial properties. Our solutions include both analogue and IP-based systems tailored to specific security needs. The installations ensure comprehensive coverage and integration with existing security infrastructure.
Planned Maintenance
Preventative maintenance contracts schedule regular system checks to avoid operational disruptions. This proactive approach maintains compliance, extends equipment lifespan, and provides budget predictability. Our dedicated team ensures all maintenance activities meet regulatory requirements.
Emergency Repairs
Immediate response service for urgent security and door system failures. Available 365 days a year, our engineers address critical issues promptly. This service ensures rapid restoration of security systems and minimises operational downtime.
People
Ben McCayna
Managing Director
Founder of Elite Door & Window Operating Equipment with over 20 years' experience in commercial security systems. Leads strategic direction while maintaining hands-on involvement in major projects.
Mick Townson
Business Growth Manager
Specialises in expanding service offerings and client relationships. Focuses on delivering innovative security solutions tailored to evolving commercial needs.
Nikki Carpenter
Client Liaison Manager
Manages client communications and service coordination. Ensures seamless project execution and maintains high standards of customer satisfaction.
Paul Pace
Estimator
Provides accurate cost assessments for security projects. Combines technical knowledge with commercial awareness to deliver value-engineered solutions.
Lewis Emery
Estimator
Supports project planning with detailed cost analysis. Works closely with clients to understand requirements and develop appropriate security proposals.
Questions
What commercial security services do you offer?
We provide access control systems, CCTV installation, fire door inspections, planned maintenance contracts, and emergency repair services for commercial properties.
How long have you been in business?
We have been providing commercial security solutions since 2004, with our team having extensive experience in the industry.
Do you offer emergency services?
Yes, we provide 24/7 emergency response for urgent security and door system failures across London and the Home Counties.
Which areas do you cover?
We operate throughout London and the surrounding Home Counties, with engineers available for immediate response to commercial properties.
What are PPM contracts?
Planned Preventative Maintenance contracts schedule regular system checks to maintain compliance, prevent failures, and ensure year-round security system effectiveness.
How do you ensure service quality?
Our fully trained engineers follow robust internal procedures, with a dedicated contracts team ensuring all work meets current building regulations and standards.
