Business Details
34 Years
experience
Your Trusted Ethical Financial Partner in London
Established in 1992, we operate as a member-owned financial co-operative dedicated to promoting ethical financial services. Our organisation was formed through strategic mergers with Deptford and New Cross Credit Union Limited in 2010 and Crownsavers Credit Union Limited in 2023. We serve over 15,000 adult members and 1,350 junior savers across Lewisham and Bromley boroughs. Our services include savings accounts, affordable loans, and financial wellbeing support, delivered through a combination of volunteer leadership and professional management. We maintain regulatory compliance with the Financial Conduct Authority and Prudential Regulation Authority while adhering to cooperative principles.Our community-focused approach has earned recognition through partnerships with local employers and inclusion in the Financial Services Compensation Scheme. We combine digital innovation with face-to-face branch services to ensure accessibility for all members. Our core values emphasize financial inclusion, ethical operations, and community empowerment. With four permanent branches and outreach locations, we provide convenient access to our services. Our governance framework ensures transparency and accountability to members while maintaining regulatory standards.
Services
Savings Accounts
Personal Loans
Consolidation Loans
Current Accounts
Employer Partnerships
Details
- Year established: 1992
Highlights and features
- We offer ethical savings and loans with fair interest rates
- Our services are tailored for Lewisham and Bromley communities
- Regulated by the Financial Conduct Authority and PRA
- Financial education and wellbeing support included
- Combination of volunteer insight and professional management
Associations and certifications
- Financial Conduct Authority (FCA)
- Prudential Regulation Authority (PRA)
Services
Savings Accounts
We provide ethical savings solutions including Share Accounts, Young Savers Accounts, and Prize Saver Accounts with competitive dividend rates. Our savings products help members grow their money securely while participating in our cooperative structure. All savings are protected up to 85,000 through the Financial Services Compensation Scheme.
Personal Loans
Our affordable personal loans offer fair interest rates for various needs, including our Save As You Borrow and Loyalty Saver Loan products. We provide responsible lending with flexible repayment terms through salary deductions or direct payments. Online loan calculators help members find suitable borrowing options.
Current Accounts
We offer Suits Me Cards providing current account functionality with Mastercard debit card features and banking-like services for ages 8-16. These low-cost accounts combine payment capabilities with financial security while maintaining ethical banking principles.
Employer Partnerships
We partner with local employers to facilitate salary deduction savings and loan repayments for employees. This service helps organisations enhance financial wellbeing while improving workforce productivity and retention through accessible financial solutions.
Financial Education
We provide budget planning tools, financial health resources, and debt management guidance to support members' financial literacy. Our educational initiatives include online calculators, Universal Credit assistance, and cost-of-living management strategies.
Questions
What is a credit union?
A credit union is a member-owned financial cooperative offering ethical savings and affordable loans. Profits are returned to members through dividends or improved services.
How can I join?
Anyone living or working in Lewisham or Bromley boroughs, or employed by partner organisations, can join online or at our branches.
Are my savings protected?
Yes, savings are protected up to £85,000 per member through the Financial Services Compensation Scheme.
What loan options exist?
We offer personal loans, consolidation loans, household goods loans, and salary deduction options with fair interest rates.
Do you offer online banking?
Yes, 24/7 online banking is available for account management, loan applications, and money transfers.
How are decisions made?
We operate democratically with volunteer-led governance and professional management oversight from our member-elected board.
