Business Details
36 Years
experience
EcoDesign Stoves in Birmingham
A C R Heat Products has been a trusted name in the stove manufacturing industry for over 35 years. As a family-owned business based in Birmingham, we specialise in designing and producing a comprehensive range of EcoDesign Ready wood burning, multifuel, gas, and electric stoves. Our products combine traditional craftsmanship with modern innovation, offering sustainable heating solutions that meet stringent environmental standards. All our wood burning stoves are smoke exempt, allowing use in controlled areas while delivering exceptional efficiency. With a nationwide network of approved dealers, we ensure customers receive expert advice and comprehensive after-sales support.Our commitment to quality is reflected in our extended warranties, which are available when purchasing through our verified retailers. We pride ourselves on providing durable, aesthetically pleasing heating solutions that enhance homes across the UK. Our technical team offers dedicated support for spare parts and maintenance, ensuring long-term satisfaction with our products. Through continuous innovation and adherence to industry best practices, we maintain our position as a leading manufacturer in the heating solutions sector.
Services
Wood Burning Stoves
Gas Stoves
Electric Stoves
Spare Parts Supply
Dealer Network Support
Warranty Services
Details
- Year established: 1990
Highlights and features
- We have over 35 years of experience in stove manufacturing
- Our stoves are EcoDesign Ready for maximum efficiency
- Nationwide network of approved dealers and showrooms
- Expert technical support for spare parts and repairs
- Family-owned business with a commitment to quality
What people say
Great service
Efficient and friendly
Competent and caring
Quick repairs
Professional support
Services
Wood Burning Stoves
Our EcoDesign Ready wood burning stoves provide sustainable heating while meeting modern environmental standards. Designed for efficiency, these stoves allow wood burning in smoke-controlled areas. Available in traditional and contemporary styles, they offer both functionality and aesthetic appeal for residential properties across the UK.
Gas Stoves
ACR's gas stoves combine convenience with authentic flame aesthetics. These high-efficiency appliances offer instant heat control and realistic fuel effects. With models available in various outputs and designs, our gas stoves provide reliable heating solutions for modern homes while maintaining visual appeal.
Electric Stoves
Our electric stoves deliver instant heat without requiring flues or fuel storage. Available in multiple output options, these low-maintenance appliances offer flexible installation and energy-efficient operation. With realistic flame effects and contemporary designs, they provide practical heating solutions for various residential settings.
Spare Parts Supply
We provide genuine spare parts for all ACR stove models through our online ordering system. With detailed exploded diagrams and technical manuals available, customers can easily identify and purchase required components. Our parts service ensures continued performance and longevity of heating appliances through authentic replacements.
Dealer Network Support
Our nationwide dealer network offers expert advice, product demonstrations, and after-sales support. Approved retailers provide localised service, including installation guidance and annual maintenance. This distribution model ensures customers receive comprehensive support while maintaining our extended warranty coverage.
Questions
What warranty options are available for ACR stoves?
ACR offers extended warranties when purchased through approved dealers: 10 years for wood stoves, 5 years for Woodpecker models, 3 years for gas, and 2 years for electric stoves.
How can I find an approved ACR stove dealer?
Use our online dealer locator by entering your postcode to find the nearest approved retailer offering product demonstrations and expert advice.
Do you sell spare parts directly to customers?
Yes, we offer genuine spare parts through our online ordering system with nationwide delivery via courier services.
Are ACR stoves suitable for smoke-controlled areas?
All our wood burning stoves are smoke exempt and EcoDesign Ready, making them suitable for use in smoke-controlled areas.
What maintenance requirements apply to ACR stoves?
Annual servicing by HETAS-qualified engineers and regular chimney sweeping are required to maintain warranty validity and ensure safe operation.
Can I install an ACR stove myself?
We recommend professional installation by qualified engineers to ensure compliance with safety regulations and maintain warranty coverage.
