Business Details
39 Years
experience
Emergency
services
Your Trusted Travel Partner in Birmingham
Established in 1987, Diamond Travel has been a leading independent travel agency in Birmingham for over 38 years. As a member of ABTA with number E6645, an ATOL holder, and IATA-accredited, we combine industry expertise with a commitment to exceptional service. Our team of travel advisors specialises in creating tailored experiences, from Caribbean escapes to European ski holidays, ensuring clients benefit from competitive pricing and insider knowledge. With affiliations to the Elite Travel Group, we offer both traditional and unique destinations, backed by a 24/7 assistance promise.Our proven track record in vacation planning, including flexible payment options and partnerships with trusted suppliers, ensures every journey is seamless. We prioritise client satisfaction through personalised service, informed by decades of collective experience and a passion for travel. Our accreditations and long-standing reputation reflect our dedication to transparency, ethical practices, and resolving any client concerns promptly. Whether planning a city break, cruise, or team-building retreat, our mission is to deliver unforgettable experiences that exceed expectations.
Services
Vacation Planning
Cruise Packages
City Breaks
Ski Holidays
Travel Insurance
Corporate Travel
Seat Sale Deals
Flexible Payment Plans
Details
- Year established: 1987
Highlights and features
- We have over 38 years of experience in independent travel agency services.
- Our ABTA membership ensures adherence to strict industry standards.
- We offer competitive pricing and exclusive seat-sale deals.
- Our team provides 24/7 assistance for travel emergencies.
- Certified advisors specialise in Caribbean and European destinations.
Associations and certifications
- ABTA
- ATOL
- IATA
What people say
Exceeds expectations
Competitive prices
Friendly staff
Caribbean expertise
Flexible payments
Services
Vacation Planning
Our expert advisors create tailored vacation itineraries, combining flights, accommodation, and activities. With access to exclusive deals and a focus on client preferences, we ensure seamless travel experiences. Our service includes destination recommendations, budget planning, and real-time support.
Cruise Packages
We offer comprehensive cruise packages featuring itineraries across the Caribbean, Mediterranean, and beyond. Services include cabin selection, shore excursion planning, and partnerships with leading cruise lines. Clients benefit from competitive pricing and pre- and post-cruise travel coordination.
Corporate Travel
Specialised solutions for business travel, including conference bookings, team-building retreats, and executive itineraries. We manage logistics, negotiate corporate rates, and provide 24/7 support for last-minute changes. Our ABTA accreditation ensures compliance with business travel policies.
Seat Sale Deals
Exclusive limited-time offers on flights and holiday packages. Our partnerships with airlines and suppliers provide clients access to reduced fares. We notify subscribers of new deals and assist with securing bookings during high-demand periods.
Travel Insurance
Comprehensive insurance policies covering medical emergencies, cancellations, and lost luggage. We offer customisable plans for individual and group travel. Our advisors ensure clients understand policy terms and select coverage matching their destination and activity plans.
People
Dr Beverly Lindsay OBE
CEO
A visionary leader with decades of experience in travel and community development. Committed to ethical business practices and mentoring professionals. Advocates for accessible, safe, and culturally enriching travel experiences globally.
Jenny Daley
Travel Advisor
Specialist in Caribbean destinations with firsthand knowledge of local culture and attractions. Passionate about creating immersive travel experiences. Offers practical insights on budgeting and itinerary optimisation.
Rickeal Newell
Travel Advisor
Experienced in European and long-haul travel planning. Focuses on client education about visa requirements and destination-specific preparations. Known for attention to detail in complex multi-leg journeys.
Ravi Hamal
Travel Advisor
Expert in ski holidays and adventure travel. Advises on seasonal conditions and equipment requirements. Builds relationships with suppliers to secure preferential rates for clients during peak periods.
Korniva Maharjan
Travel Advisor
Specialises in cultural tours and wellness travel. Provides guidance on health requirements and vaccination documentation. Committed to sustainable tourism practices and community-focused travel experiences.
Questions
What destinations does Diamond Travel specialise in?
We specialise in Caribbean escapes, European ski holidays, city breaks, and cultural tours. Our advisors have firsthand destination knowledge for tailored recommendations.
Do you offer payment plans for travel bookings?
Yes, we provide flexible installment payment options to make travel planning more accessible without compromising on quality or service.
How do your seat sale deals work?
Our seat sale deals feature limited-time discounted flights and holiday packages. We notify clients via email and assist with securing bookings before offers expire.
Are your travel packages covered by ABTA protection?
Yes, as an ABTA member (E6645), our packages include financial protection. This ensures refunds or repatriation if unexpected issues arise during your travels.
Can you arrange corporate or group travel?
We offer dedicated corporate travel services, including team-building retreats and conference logistics. Our team negotiates bulk rates and manages all itinerary details for groups.
What support do you provide during travel emergencies?
Our 24/7 assistance service helps with flight disruptions, medical emergencies, or last-minute changes. We coordinate solutions and liaise with suppliers to resolve issues promptly.
