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Business Details
Your One Stop for Choice and Value in Birmingham
One Stop Shopping is a community-spirited retail hub located three miles outside Birmingham city centre. Established to provide convenience and value, we offer over 60 stores catering to lifestyle, dining, fashion, and healthcare needs. Our approachability is central to our ethos, fostering a sociable and welcoming environment through regular events, customer engagement, and active social media presence. We prioritise connecting visitors with retailers, creating rewarding shopping experiences, and building community relationships.

Our facilities include family amenities, free Wi-Fi, ATMs, and accessible infrastructure. With flexible opening hours across the week, including extended evenings on Thursdays and Fridays, we accommodate diverse customer schedules. Our dedicated team ensures operational excellence while maintaining private car park management through Park Watch. As part of our commitment to transparency, we provide clear policies on cookies, privacy, and customer communications.
Services
Click & Collect ATM Access Free Wi-Fi Parking Facilities Family Amenities Customer Toilets Photo Booth Pharmacy Services Retail Leasing Event Spaces
Highlights and features
  • We offer 60+ diverse retail options under one roof
  • Our family-friendly facilities include parent rooms and baby changing
  • Free high-speed BT Wi-Fi available throughout the centre
  • 1,220-car parking capacity with disabled access available
  • Extended trading hours including late-night shopping options
Services
Click & Collect
Our Click & Collect service enables customers to order from participating stores online and collect purchases in-store at convenient times. Available at major retailers like Asda, Boots, and New Look, this service combines digital convenience with physical retail accessibility. The system accommodates busy schedules while maintaining shopping flexibility.
Parking Facilities
We provide 1,220 free parking spaces with four-hour maximum stay, including designated disabled bays. The car park operates under clear regulations enforced by Park Watch, with appeal options available for charge notices. This private facility prioritises shoppers' convenience while maintaining traffic order.
Family Amenities
Family-friendly facilities include a dedicated parent room with baby changing at the escalator base, complemented by children's rides in the mall and retail park. These amenities cater to young families' needs while ensuring accessible locations near main entrances and customer toilets.
Retail Leasing
We offer commercial leasing opportunities across our main mall and retail park. Flexible terms accommodate both short-term promotions and long-term tenancies, with dedicated property management support. Our leasing team provides tailored solutions for retailers seeking Birmingham's strategic retail location.
Event Hosting
Regular community events and promotional activities take place throughout the year, enhancing customer engagement. These initiatives include seasonal celebrations, retail promotions, and local charity collaborations, all designed to create vibrant shopping experiences beyond standard retail offerings.
Questions
What are your opening hours?
We open Monday-Wednesday 8:30am-8pm, Thursday-Friday 8:30am-10pm, Saturday 8am-8pm, and Sunday 9:30am-5pm.
Is parking available?
Yes, we have 1,220 free parking spaces with four-hour maximum stay and designated disabled bays available.
Do you offer online shopping services?
Yes, participating stores provide Click & Collect services allowing online purchases for in-store collection.
Are there family-friendly facilities?
We provide parent rooms with baby changing facilities and children's rides in the mall and retail park areas.
What payment methods are accepted?
Payment methods vary by store, but most retailers accept major credit/debit cards and contactless payments.