Business Details
32 Years
experience
Your Local GP Practice in Birmingham
Swanswell Medical Centre has been serving the communities of Birmingham and Solihull since 1994, providing comprehensive NHS services through a dedicated team of doctors, nurses, and support staff. Our purpose-built facility offers modern healthcare solutions, including routine consultations, extended access appointments, and digital tools for patient convenience. As a training practice, we combine clinical excellence with ongoing professional development to ensure high-quality care. Our commitment to patient-centred service is reflected in our flexible appointment systems, online consultation platforms, and accessibility features.We actively engage with patient feedback to improve services and maintain transparent communication about our policies and procedures. Through partnerships like the Birmingham and Solihull Shared Care Record, we enhance care coordination across health and social care providers. Our experienced team prioritises timely access to medical records, repeat prescriptions, and urgent care triage while maintaining strict data protection standards. We operate extended hours through our Hall Green Health hub and provide clear guidance on home visit eligibility to optimise clinical resource allocation.
Services
GP Consultations
Repeat Prescriptions
Online Services
Extended Access Hub
Home Visits
Medical Records Access
Health Information
Patient Feedback
Care Coordination
Digital Consultations
Details
- Year established: 1994
Highlights and features
- We offer over 30 years of experience in general practice since 1994
- Our training practice status ensures ongoing clinical excellence
- We provide extended evening and weekend appointments through Hall Green Health hub
- Our digital front door system enables convenient online consultations and bookings
- We maintain strict data protection compliance with NHS Shared Care Record integration
Associations and certifications
- Veteran Friendly Accredited GP practice
Services
GP Consultations
We offer face-to-face and telephone consultations with qualified GPs for routine and urgent medical concerns. Our flexible scheduling accommodates same-day appointments and pre-booked slots during standard hours. Extended access appointments are available at our Hall Green Health hub during evenings and weekends.
Repeat Prescriptions
Our electronic repeat dispensing system enables secure prescription management through NHS App or online services. Patients receive automated medication deliveries while maintaining two working day processing times. We provide clear guidance on prescription charges and prepayment certificate options.
Online Services
Our digital front door system facilitates online consultations, appointment bookings, and medical record access. Integrated platforms like PATCHS and Accurx enable secure communication with clinical staff. Patients can manage prescriptions and access health information through NHS App integration.
Extended Access Hub
Evening and weekend appointments are available at Hall Green Health through pre-booking. This service offers GP, nurse, and healthcare assistant consultations with dedicated contact numbers for urgent scheduling. Appointments require advance booking through our main practice or hub direct lines.
Medical Records Access
Patients can request access to their medical records through formal Subject Access Requests. We provide clear guidance on documentation retrieval processes, processing times, and potential fees for repeated requests. Our staff assist with understanding health records and data protection policies.
Questions
What services does Swanswell Medical Centre offer?
We provide NHS GP services including consultations, prescriptions, health information, and online appointment systems. Extended access appointments are available at our Hall Green Health hub during evenings and weekends.
How can I book an appointment?
Book appointments online through our digital front door system, by calling 0121 706 5676 during opening hours, or using integrated platforms like PATCHS and Accurx for online consultations.
What are your opening hours?
Standard hours are Monday-Friday 8:00-18:30. Extended access appointments are available at Hall Green Health evenings and weekends through pre-booking via our main practice contact number.
How do I order repeat prescriptions?
Use NHS App, online services, or submit paper requests through our letterbox. Allow two working days for processing. Electronic repeat dispensing enables automated medication deliveries from nominated pharmacies.
What about emergency care?
For life-threatening emergencies call 999. Non-urgent out-of-hours care is available through NHS 111. Home visits require prior assessment and are prioritised for housebound patients.
Can I access my medical records?
Submit a Subject Access Request form to view your records. Processing takes up to one calendar month. Repeated requests for the same information may incur fees as permitted by data protection regulations.
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