Business Details
Your Trusted Community Credit Union in Glasgow
Pollok Credit Union is a member-owned, not-for-profit financial institution dedicated to providing ethical and community-focused financial services. Established to offer accessible savings and loan solutions, we prioritise customer service and financial inclusivity. With over 7,000 members, we deliver competitive loan rates, savings protection, and free life insurance benefits. Our services include personal loans for holidays, home improvements, and vehicles, alongside digital banking tools like mobile apps and online account management.Operating across Glasgow, we serve individuals and families seeking affordable, transparent financial support. Our team ensures efficient, personalised service, whether through in-branch assistance or digital platforms. As a regulated credit union, we adhere to strict financial standards while maintaining a commitment to ethical practices and community development. Our mission is to empower members to achieve financial stability through accessible, member-centric solutions.
Services
Savings Accounts
Personal Loans
Holiday Loans
Home Improvement Loans
Car Loans
Loan Protection
Mobile Banking
Online Account Management
Financial Advice
Community Support
Highlights and features
- We offer flexible loans with competitive interest rates.
- Our team provides personalised financial advice and support.
- Ethical savings accounts with guaranteed protection.
- Free life insurance included for all members.
- 24/7 online and mobile banking accessibility.
Associations and certifications
- Prudential Regulation Authority
- Financial Conduct Authority
What people say
Friendly staff
Quick loan approvals
Community-focused
Easy digital banking
Financial support
Services
Personal Loans
We provide flexible personal loans for various needs, including holidays, home improvements, and vehicle purchases. Our competitive interest rates ensure affordability, with repayment terms tailored to individual financial circumstances. Members benefit from straightforward application processes and quick decision-making.
Savings Accounts
Our ethical savings accounts offer secure, protected options for growing your money. Members receive guaranteed protection for their deposits and earn competitive returns. We prioritise financial education to help savers achieve long-term goals through disciplined planning.
Mobile Banking
Access your accounts 24/7 via our mobile banking app. Features include balance checks, fund transfers, and loan repayment tracking. The platform ensures secure, real-time financial management with user-friendly interfaces designed for convenience.
Loan Protection
All members receive free life insurance coverage as part of their loan agreements. This protection ensures financial security for dependents in case of unforeseen circumstances. Our policies provide peace of mind alongside responsible lending practices.
Financial Advice
Our team offers expert financial advice to help members make informed decisions. Services include budgeting support, debt management strategies, and savings planning. We focus on empowering individuals to achieve financial stability through practical, tailored solutions.
Questions
How do I become a member?
Join online if you live or work in a G postcode area. Complete our simple application form and start accessing services immediately.
What loan types are available?
We offer holiday, home improvement, car, and special occasion loans with competitive interest rates and flexible repayment terms.
Is my money protected?
Yes, all savings are protected under our ethical, not-for-profit framework with guaranteed security for member deposits.
Do you offer online banking?
Yes, our mobile app and online portal allow 24/7 account management, including transfers, balance checks, and loan tracking.
What are the branch opening hours?
Most branches operate Monday-Friday 10:00-15:00. Check specific branch details for variations in Possil and Maryhill locations.
Are there any membership fees?
No, membership is free. We charge no hidden fees, focusing instead on transparent, affordable financial services for all members.
