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Business Details
24 Years
experience
Your Trusted IT Partner in Lincoln
Established in 2002, we have grown from a small operation into Lincoln's trusted one-stop computer services provider. Our journey began with a commitment to demystify technology and deliver exceptional service, evolving over two decades to meet changing industry demands. With a dedicated retail showroom and state-of-the-art repair facilities, we combine technical expertise with customer-centric values.

Our team of certified professionals handles everything from component-level repairs to comprehensive IT solutions, prioritising clear communication and competitive pricing. Relocating to a prime High Street location in 2017 expanded our capabilities while maintaining our core promise: honest, impartial technology support for all clients.
Services
Computer Repair IT Upgrades CCTV Solutions Data Recovery Website Design Laptop Spares Business IT Services PAT Testing Computer Recycling Training Services
Details
  • Year established: 2002
Highlights and features
  • 21 years of local technology expertise since 2002
  • Same-day dispatch for online orders placed before 3pm
  • Customer portal for repair tracking and documentation
  • Klarna financing options available for purchases over 50
  • Dedicated car park for customer convenience
Associations and certifications
  • Apple Certified Technician
What people say
Absolutely superb Fantastic value Prompt service Expertise spot on Highly skilled
Services
Computer Repair
We offer comprehensive computer repair services for both home and business clients. Our certified technicians handle everything from component-level repairs to complete system overhauls. With same-day diagnostics and competitive pricing, we ensure minimal downtime for our customers.
IT Upgrades
Our IT upgrade services help businesses and individuals improve computer performance. We provide hardware upgrades, software optimisation, and data migration solutions. All upgrades come with compatibility checks and post-service testing to ensure optimal functionality.
CCTV Solutions
We design and install custom CCTV systems for residential and commercial properties. Our solutions include HD surveillance, remote monitoring, and cloud storage options. All installations meet current security standards and come with ongoing technical support.
Data Recovery
Specialised data recovery services for damaged or failed storage devices. Our clean-room facility handles hard drives, SSDs, and memory cards. We offer free diagnostics and transparent pricing with no recovery, no fee guarantees.
Website Design
Custom website design and hosting services for businesses. We create responsive, SEO-optimised websites with integrated CMS platforms. Our packages include domain registration, hosting, and ongoing maintenance support.
People
Matthew Stevenson
Owner/Director
Founded Springbok Computers in 2002 at age 18. Gained Apple Certified Technician accreditation in 2007. Leads a team of specialists while maintaining hands-on involvement in complex repairs and client relations.
Alex Thompson
Technician
Joined the team in 2018 after being a long-time customer. Specialises in gaming systems, hardware repairs, and CCTV installations. Combines technical expertise with customer-focused service delivery.
Questions
What computer repair services do you offer?
We provide comprehensive repairs for desktops, laptops, and Mac devices. Services include hardware replacement, software troubleshooting, virus removal, and data recovery in our specialist facility.
Do you offer financing options for purchases?
Yes, we provide Klarna financing for in-store purchases over £50. This allows interest-free payments spread across three instalments, subject to approval.
What are your opening hours?
Our Lincoln store operates Monday to Friday from 9am to 5pm. We're closed on bank holidays and don't offer 24/7 emergency services.
Which areas do you serve?
Primarily serving Lincoln and surrounding areas, with both in-store and remote IT support options available for businesses across Lincolnshire.
How can I track my repair progress?
Our customer portal allows real-time repair tracking, documentation access, and job status updates. You'll receive login details when booking your repair service.