Business Details
36 Years
experience
Your Trusted IT Support Partner in Liverpool
Resman is a family-owned IT support specialist firm established in 1990, serving businesses of all sizes across Liverpool and beyond. Our expertise lies in Microsoft platforms, delivering tailored solutions through Microsoft's Modern Workplace and Azure Cloud technologies. With over three decades of experience, we remain at the forefront of Liverpool's technology community, combining deep technical knowledge with strategic vision to address evolving business needs. Our comprehensive services span network security, cloud migration, software development, and technical support, underpinned by a proactive approach that minimises downtime and maximises productivity. We prioritise customer satisfaction through transparent communication and personalised support, ensuring IT systems remain efficient and reliable.Our senior leadership team brings extensive industry experience, holding professional qualifications and certifications that reinforce our commitment to excellence. As a Microsoft Certified Partner, we align technology solutions with the world's leading software provider to deliver innovative, future-proof systems. Our local presence in Liverpool enables rapid on-site and remote support, while our industry expertise spans legal, financial, healthcare, and education sectors. We differentiate ourselves through competitive pricing, customised solutions, and a proactive support model that anticipates issues before they impact operations. Our track record includes long-term partnerships with clients such as Axon Moore, demonstrating our ability to drive efficiencies through integrated Microsoft environments.
Services
IT Support
Cloud Migration
IT Security
Business Continuity
Data Management
Microsoft Azure
Microsoft 365
Software Development
Network Security
Telephony Solutions
Details
- Year established: 1990
Highlights and features
- We offer over 30 years of Microsoft platform expertise with certified professionals
- Our proactive support model minimises downtime through predictive maintenance
- We provide tailored solutions aligned with Microsoft's latest technologies
- Our senior leadership team holds professional accounting and technology qualifications
- We combine local Liverpool presence with nationwide service capabilities
Associations and certifications
- ICO
- Liverpool Chamber
- Professional Indemnity Insurance
- Cyber Insurance
Services
IT Security
Our IT security services protect organisations from unauthorised access and cyber threats through comprehensive risk assessments and advanced protection measures. We implement enterprise-grade security solutions aligned with Microsoft best practices, ensuring data integrity and regulatory compliance. Our proactive monitoring systems detect and neutralise potential threats before they impact business operations.
Cloud Migration
We specialise in seamless cloud migration using Microsoft Azure platforms, helping businesses transition from traditional infrastructure to scalable cloud environments. Our approach optimises cost-efficiency while maintaining data security and system availability throughout the migration process. We provide ongoing cloud management support to maximise the benefits of digital transformation.
Business Continuity
Our business continuity solutions ensure operational resilience through comprehensive crisis management planning and rapid disaster recovery systems. We implement proactive measures that enable organisations to maintain critical functions during disruptions while minimising downtime. Our solutions integrate with existing IT infrastructure for seamless failover and recovery.
Microsoft 365
We deliver tailored Microsoft 365 implementations that enhance workplace productivity through integrated cloud-based tools and collaboration platforms. Our solutions optimise licensing structures while ensuring security compliance and seamless integration with existing systems. We provide ongoing support for email, document management, and team collaboration tools.
Network Security
Our network security services safeguard business systems through advanced threat detection, firewall management, and secure connectivity solutions. We implement multi-layered protection strategies that defend against evolving cyber threats while maintaining optimal network performance. Regular security audits ensure ongoing compliance with industry standards.
People
Neil Willcox
Director
Chartered Accountant with 20+ years in IT services leadership. Qualified with global accountancy firm before joining Resman. Combines financial expertise with technology strategy. Holds non-executive roles in NHS and Liverpool Chamber of Commerce.
Simon Heyes
Chief Technology Officer
Seasoned solutions architect with extensive experience in digital transformation. Previously co-founded Xicon Cloud and held leadership roles at BCN Group. Specialises in cloud technologies and strategic IT implementation across multiple sectors.
Questions
What IT services do you specialise in?
We specialise in Microsoft platform support, cloud migration, IT security, business continuity, and network infrastructure solutions tailored to business requirements.
How do you ensure data security?
We implement multi-layered security measures including threat detection systems, regular audits, and Microsoft-aligned protection protocols to safeguard digital assets.
Do you support businesses outside Liverpool?
While based in Liverpool, we provide services across the North West of England with both on-site and remote support capabilities.
What industries do you work with?
We have expertise in legal, financial, healthcare, education, and charity sectors, delivering tailored technology solutions to meet specific regulatory requirements.
How do you handle system emergencies?
Our proactive monitoring identifies potential issues before they escalate, with rapid response protocols minimising business disruption through predictive maintenance.
What makes you different from other IT providers?
We combine Microsoft Certified expertise with strategic leadership, offering tailored solutions and maintaining long-term client partnerships built on trust and technical excellence.
