Business Details
19 Years
experience
Your Trusted Telecom Partner in Liverpool
Established in 2007, Base Communications has built a strong reputation as a trusted provider of comprehensive business solutions across the telecommunications industry. We offer a full suite of services including business mobile, broadband, leased lines, and cloud voice systems, working alongside leading partners such as BT, Virgin Media, Sky, O2, Vodafone, and EE to ensure exceptional connectivity and service. Our dedicated account management ensures every client has a direct, knowledgeable point of contact for ongoing support without delay or red tape. We go beyond reactive support with monthly service check-ins and quarterly account reviews to fine-tune services and explore cost-saving opportunities. Our customer service department is renowned for its responsiveness, technical know-how, and commitment to resolving issues with real people rather than call centre queues.We invest heavily in ongoing staff training and technology to stay ahead of industry trends, offering multi-solution expertise across business mobiles, broadband, leased lines, cloud-based voice systems, and commercial utilities brokerage. Our team provides access to the latest handsets and cutting-edge telecoms hardware at competitive prices, backed by industry-leading DDoS protection and firewall services. With 24/7/365 UK-based customer support and a free online account management portal, we combine technical excellence with a personal touch to deliver value and reliability. Our directors, Stephen Halligan and Sharon Morgan, bring over 40 combined years of telecoms industry experience to ensure our clients receive expert guidance and strategic solutions tailored to their specific needs.
Services
Business Broadband
Leased Lines
Mobile Solutions
Vehicle Tracking
PDQ Systems
Commercial Utilities
Details
- Year established: 2007
Highlights and features
- We have over 22 years of experience in the telecoms industry
- Our dedicated account managers provide personalized support
- We offer proactive monthly service check-ins and quarterly reviews
- Our 24/7 UK-based technical support team resolves issues promptly
- We partner with leading networks including O2, Vodafone, and EE
Services
Business Broadband
Our business broadband packages deliver the fastest speeds at competitive prices with 24/7 UK-based support. Designed for businesses of all sizes, we offer fibre optic solutions with 100GB download allowances and free routers. Industry-leading service level guarantees ensure uninterrupted connectivity for commercial growth.
Leased Lines
Leased lines provide dedicated, uninterrupted communications with speeds from 64Kbps to 1Gbps. Our managed router options and dual access resilience ensure secure connectivity with industry-leading service level agreements for mission-critical business operations.
Mobile Solutions
We offer tailored business mobile solutions with SIM-only deals, handset packages, and shared data plans. Partnering with O2, Vodafone, and EE, we provide nationwide coverage with international roaming options and in-house technical support.
Vehicle Tracking
Our GPS vehicle tracking systems improve fleet efficiency with real-time location monitoring, driver behaviour analysis, and theft prevention. Mobile tracking and NFC check-ins provide complete visibility for field operations and delivery services.
Commercial Utilities
As a commercial utilities broker, we help businesses reduce energy costs through competitive supplier comparisons and contract management. Our services cover electricity, gas, and water with ongoing usage monitoring and carbon impact analysis.
People
Stephen Halligan
Director
With over 22 years in telecoms, Stephen brings extensive industry expertise having previously worked at Northern Telecoms for 9 years before joining Base Communications.
Sharon Morgan
Director
Sharon has 22 years of telecoms experience, including 7 years as accounts manager for business mobile and landline accounts at Northern Telecoms before joining Base Communications.
Questions
What telecoms services do you offer?
We provide business broadband, leased lines, mobile solutions, cloud voice systems, and commercial utilities brokerage across the UK.
Do you offer 24/7 technical support?
Yes, we provide 24/7/365 UK-based customer support with no call centres or long wait times.
Which mobile networks do you work with?
We partner with O2, Vodafone, and EE to offer comprehensive mobile coverage across the UK.
How can you help reduce business utility costs?
Our commercial utilities brokerage compares suppliers to find competitive contracts for electricity, gas, and water.
Do you provide vehicle tracking solutions?
Yes, we offer GPS vehicle tracking systems to improve fleet efficiency and driver safety.
