Business Details
Your Trusted Financial Partner in Liverpool
Partners Credit Union Limited has been serving the financial needs of Merseyside residents and affiliated union members since its establishment. As an authorised credit union regulated by the Financial Conduct Authority and Prudential Regulation Authority, we specialise in providing accessible savings solutions, competitive loan products, and essential financial services to individuals and households across the North West Region. Our commitment to financial inclusion is demonstrated through flexible membership criteria that extends to family members of eligible applicants and partnerships with organisations like Spirit of Shankly Liverpool Supporters Union.We maintain rigorous compliance standards as evidenced by our FCA authorisation (FRN: 213715) and offer innovative digital solutions through our mobile banking app while maintaining personal service through face-to-face appointments. Our operations strictly adhere to regulatory frameworks while prioritising member satisfaction through transparent communication and responsible financial practices.
Services
Savings Accounts
Personal Loans
Mobile Banking
Insurance Services
Payroll Savings
Highlights and features
- Regulated by both the FCA and Prudential Regulation Authority for financial security
- Offering mobile banking app for convenient 24/7 account management
- Providing free insurance with selected account types
- Maintaining transparent payment processes using debit card technology
- Specialising in serving Merseyside residents and trade union members
Associations and certifications
- Financial Conduct Authority
- Prudential Regulation Authority
Services
Savings Accounts
We offer a range of savings accounts including Cash ISAs, Junior Savings, and Christmas Savings Accounts. These products allow members to securely grow their funds with competitive interest rates while maintaining easy access to their money through our digital platforms and physical branch locations.
Personal Loans
Our personal loan services provide accessible financing options with transparent interest rates. Using our online loan calculator, customers can easily determine repayment schedules and total interest costs before committing to weekly, fortnightly, or monthly payment plans tailored to their financial circumstances.
Mobile Banking
The Incuto mobile banking app enables 24/7 account management including payments, balance checks, and transaction monitoring. Available on all major app stores, this service provides secure access to credit union accounts while maintaining the same regulatory protections as traditional banking channels.
Insurance Services
We provide complimentary insurance coverage with selected account types, offering additional financial security for our members. This includes protection against unexpected events that might affect account holders' ability to maintain their savings commitments or meet loan repayment obligations.
Payroll Savings
Through employer partnerships, we facilitate convenient payroll deduction savings plans. This service enables employees to automatically allocate portions of their wages towards savings goals or loan repayments, promoting financial discipline and accessibility for workers across Merseyside.
Questions
Who is eligible to join Partners Credit Union?
Residents of Merseyside, employees working in Merseyside, UK members of Spirit of Shankly Liverpool Supporters Union, NW regional members of TUC-affiliated unions, and family members of these individuals are eligible to join.
What financial services do you offer?
We provide savings accounts including Cash ISAs, personal loans with flexible repayment options, mobile banking services, payroll savings schemes, and complimentary insurance products.
How can I access my account?
Accounts can be accessed through our mobile banking app, online portal, telephone support, or in-person appointments available on Mondays and Fridays at our Liverpool branch.
Are my savings protected?
Yes, all savings with Partners Credit Union Limited are protected under the Financial Services Compensation Scheme (FSCS) up to the maximum allowable limits.
Do you offer 24/7 banking services?
While our physical branch has limited hours, our mobile banking app provides 24/7 access to account management features including payments and balance checks.
How are loan repayments handled?
Loan repayments can be made through regular weekly, fortnightly, or monthly payments using debit card, direct debit, or payroll deductions for convenient account management.
