Business Details
13 Years
experience
Your Trusted Dog Creche in Liverpool
Established in 2013, Tails In The City has become a trusted provider of premium dog care services in Liverpool. Our dedicated team combines extensive industry experience with a deep understanding of canine needs to deliver safe, stimulating environments for pets. We prioritise individualised attention, ensuring every dog receives tailored care that promotes physical activity and social development. Our facilities feature purpose-designed spaces including climate-controlled cabins and sensory gardens, reflecting our commitment to innovation in pet welfare.With rigorous staff training and continuous investment in professional development, we maintain high standards of animal health and safety. Our reputation for reliability and compassionate service has been built through consistent delivery of exceptional care over more than a decade.
Services
Dog Creche
Dog Walking
Socialization
Puppy Play Area
Basic Training
Details
- Year established: 2013
Highlights and features
- We offer a free day trial for all new customers
- Our team has over 20 years' experience in canine care
- We provide specialised care for dogs with medical conditions
- Our staff include certified animal health and welfare professionals
- We operate apprenticeship programmes for industry development
What people say
Safe and stimulating environment
Team understands special needs
Reliable and flexible
Excellent socialization
Highly recommended
Services
Dog Creche
Our dog creche provides a secure, engaging environment for dogs during working hours. Featuring climate-controlled cabins and outdoor play areas, we ensure continuous physical activity and social interaction. Professional handlers monitor all activities to guarantee safety and appropriate play behaviour.
Socialization
Specialised programmes help dogs develop positive social skills. We address specific challenges through gradual exposure and positive reinforcement techniques. Our experienced team works with dogs of all temperaments to improve their confidence and interaction abilities with other animals.
Puppy Play Area
Dedicated space for puppies aged 12 weeks and older. Designed to encourage natural play patterns and early social development. Supervised sessions ensure safe interactions while promoting essential motor and cognitive skills through structured activities.
Basic Training
Daily training sessions focus on fundamental commands and good behaviour. Our approach combines positive reinforcement with consistent routines to develop reliable responses. This helps maintain discipline while enhancing communication between dogs and their owners.
Pet Grooming
Professional grooming services maintain your dog's coat and skin health. Using premium products, we provide bathing, brushing and nail care. Regular grooming prevents matting, reduces shedding and contributes to overall pet wellbeing through early detection of skin issues.
People
Julia
Founder and Director
With over 20 years' experience in pet care, Julia established Tails in the Park in 1999 before developing the city centre facility. Her vision combines practical expertise with innovative approaches to canine welfare, ensuring high standards across all services.
Stuart
Dog Handler / Driver
Certified in animal health and welfare, Stuart brings specialist knowledge to our team. With two years' experience at Tails In The City, he combines practical handling skills with a genuine understanding of canine behaviour during transportation and care.
Questions
What services does Tails in the City offer?
We provide dog creche, socialisation programmes, puppy play areas, basic training and professional grooming services in Liverpool city centre.
How can I book a trial session?
Contact us via phone or email to arrange a free trial day for your dog. No commitment required for first-time customers.
Do you care for dogs with special needs?
Yes, our experienced team handles dogs with medical conditions, providing tailored care plans and administering medication as required.
What are your operating hours?
Standard creche hours are Monday to Friday 8am-6pm. Specific arrangements can be made for bank holiday care requirements.
How do you ensure dog safety?
Our facility features secure zones, qualified staff monitor all activities, and we maintain strict hygiene protocols throughout the premises.
Videos
Reviews (4)
Sean Mawdsley
Feb 04, 2023
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I was booked in for my Siberian Husky to have his 'trial' on Friday. I was working in Liverpool City Centre that day. On arrival, I was advised that my dog was not going to be given his trial that day. I was informed it was due to low staffing numbers. I was offered a car lift home, so I could get my dog home, to then return to work. When I advised where I lived they couldn't accommodate me. In the morning i didn't even get a (text or phone) call to inform me that my dogs initial session had been cancelled. I was left with no alternative to take my dog home. I shall never use this service again.
Absolutely, nothing but rude -no accountability or responsibility at all.
Absolutely, nothing but rude -no accountability or responsibility at all.
Adam
May 03, 2021
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We hire the place out on the weekend for our crazy dog. Brilliant idea and means she can play and be a dog in a safe environment. Would highly recommend
Alison Earley
Jul 31, 2020
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Tails in the City is a fantastic place for dogs. Staff are brilliant caring and lovely with all the dogs. Lola absolutely loves going there and I have piece of mind she's safe and being well cared for.
Stephanie Boyd
Mar 31, 2020
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Would be lost without you guys at the minute in particular! Always service with a smile and I leave knowing Bentley will have a ball! He comes home exhausted, which shows hes enjoyed himself. Thank you! The Instagram stories throughout the day help ease the guilt of leaving him
