Business Details
49 Years
experience
Your Trusted Partner for Disability Support Services in Huyton
Knowsley Disability Concern has been dedicated to supporting individuals facing challenges due to disability for over four decades. Established in 1977, we evolved from a service for adults with learning disabilities into a forward-thinking organisation specialising in empowering people to live independent lives within their communities. Our vision is rooted in fostering inclusive communities where everyone is valued as an equal citizen. Through our mission, we provide tailored support and services that prioritise choice, control, and independence for all individuals. As a registered charity (No. 1103477) and a company limited by guarantee (No. 5002948), we operate under rigorous governance standards while maintaining close partnerships with Knowsley Social Services and local Clinical Commissioning Groups. Our team of experienced professionals adheres to a shared set of values, ensuring high-quality service delivery across our core areas of expertise.We demonstrate extensive experience through our long-standing commitment to disability support, with our appointeeship service authorised by the Department for Work and Pensions. Our expertise spans financial management, payroll services, and community-based support programmes, positioning us as a trusted authority in our field. The trust we build with clients is reinforced through transparent operations, client-centric approaches, and consistent positive outcomes evidenced by 98% customer satisfaction ratings in recent surveys. This combination of experience, expertise, and client-focused values establishes Knowsley Disability Concern as a respected leader in disability support services across the region.
Services
Appointeeship Service
Direct Payments
Managed Account
Payroll Services
Learning Disabilities Projects
Details
- Year established: 1977
Highlights and features
- We have over 40 years' experience supporting people with disabilities
- Our DWP-authorised appointeeship service ensures regulatory compliance
- We provide personalised support tailored to individual needs
- We maintain strong partnerships with local health and social care organisations
- Our services achieve 98% customer satisfaction ratings
What people say
Life skills taught
More confident
More independent
Great service
Excellent support
Services
Appointeeship Service
Our Department for Work and Pensions-authorised appointeeship service helps individuals manage welfare benefits and financial affairs. We claim full benefit entitlement while safeguarding funds and acting in clients' best interests. Our team works collaboratively with families, care providers, and professionals to resolve financial challenges through budgeting support, benefit claims management, and expert guidance.
Managed Account Service
This service manages direct payments administration while maintaining client choice and control. We handle financial transactions using accredited systems, receive personal budgets directly from councils, and process care agency payments. Our secure processes include record-keeping and fulfilling local authority reporting requirements, as evidenced by our 98% customer satisfaction rating from recent surveys.
Payroll Services
We provide comprehensive payroll solutions for individuals employing personal care assistants. Our service covers all employer duties including payments processing, tax compliance, and statutory reporting requirements. This enables clients to focus on care provision while maintaining full regulatory compliance through our established systems and experienced team.
Learning Disabilities Projects
Our community-based initiatives support people with learning disabilities through education, employment pathways, and social engagement activities. Programmes like The BIG Group and Managing My Money develop life skills and financial confidence. These projects combine structured learning with peer support to enhance independence and community integration.
A Good Life Project
This partnership initiative provides wrap-around support for disadvantaged adults facing multiple challenges. Our Connectors team offers crisis intervention, skills development, and community resource coordination. Funded by the National Lottery, the project addresses isolation, builds resilience, and helps participants achieve personal goals through tailored support plans.
People
Jo-Anne
Education and Development Lead
Jo-Anne leads our learning disability team, delivering educational programmes that build confidence and independence. With extensive experience in disability support, she develops and manages initiatives that empower participants through skills development and community engagement activities.
Questions
What areas do you cover?
We primarily serve Knowsley and surrounding areas, with our main office located in Huyton on Tarbock Road.
What support options exist for direct payments?
Our Managed Account Service handles all administrative tasks while maintaining your choice and control over direct payments.
Do you offer financial management services?
Yes, our DWP-authorised appointeeship service helps manage welfare benefits and daily financial affairs for those unable to do so themselves.
Are there social activities available?
The BIG Group organises monthly Chill & Chat nights to help people with learning disabilities build friendships and social connections.
What community projects do you run?
Our A Good Life Project provides personalised support for adults facing challenges through our team of specialist Connectors.
