Business Details
44 Years
experience
Expert Chimney & Fireplace Services in Silsoe
Established in 1982, we are a not-for-profit organisation that has evolved into a highly respected multi-level service provider and industry educator. Our expertise spans chimney, flue, and combustion appliance systems, addressing challenges from defective installations to major commercial flue malfunctions. We provide expert technical, inspection, and administrative services to a diverse client base, including domestic fuel users, local authorities, and construction companies.Our mission prioritises consumer safety, regulatory compliance, and air quality, with a focus on resolving disputes and mitigating risks. We deliver CPD-accredited training and collaborate with industry partners to promote technical competence and safety standards.
Services
Professional Consultancy
Regulatory Compliance
Design Compatibility
Smoke Nuisance Mitigation
Party Wall Dispute Resolution
Consumer Rights Guidance
CPD Training
Technical Workshops
Fire Risk Assessment
Heritage Chimney Repair
Details
- Year established: 1982
Highlights and features
- We have over 40 years of experience in chimney engineering and compliance consultancy.
- Our team provides expert technical and administrative interpretation of regulatory standards.
- We serve a diverse range of clients from domestic to multi-million-pound developments.
- We offer CPD and ATU training modules for industry professionals.
- We are a Partner Authority with LABC and appointed to REACH for chemical compliance.
Associations and certifications
- REACH
- LABC Partner Authority
Services
Professional Consultancy
Our consultancy services address complex chimney and flue system challenges, ensuring statutory compliance and technical accuracy. We provide expert guidance on design feasibility, workmanship liability, and dispute resolution for domestic and commercial clients. Our team delivers tailored solutions to mitigate fire risks, smoke nuisance, and regulatory non-compliance.
CPD Training
We offer accredited Continuous Professional Development modules covering chimney safety, regulatory standards, and technical best practices. Our training equips professionals with skills in defect recognition, compliance protocols, and fire risk assessment. Courses range from one to four days, combining theory and practical assessments aligned with ISO/IEC17020 standards.
Smoke Nuisance Mitigation
Our specialists resolve domestic and commercial smoke nuisance complaints through evidence-based strategies. We conduct audits, provide mediation guidance, and implement mitigation measures to improve air quality. Services include boundary dispute resolution and compliance with environmental health regulations.
Party Wall Dispute Resolution
We offer expert mediation and technical analysis for party wall disputes involving chimney installations or alterations. Our services include defect recognition, liability assessment, and compliance with the Party Wall Act (1996). We provide audit trail evidence for county court proceedings and dispute litigation.
Heritage Chimney Repair
Specialist repair and reinstatement of historic masonry chimneys, including structural repointing and lead tray installations. We address mid-feather failure and non-compliant workmanship while preserving architectural integrity. Services cater to listed buildings and conservation areas.
People
Lucy Vaughan
Solicitor
Lucy Vaughan is an experienced solicitor specialising in consumer/service provider disputes and building-related claims. She provides impartial legal advice on workmanship negligence and smoke nuisance complaints, serving domestic and commercial clients across the UK.
Questions
What services does NACE offer?
We provide chimney and flue system consultancy, compliance assessments, dispute resolution, CPD training, and technical workshops for domestic and commercial clients.
Does NACE offer training programs?
Yes, we deliver CPD-accredited modules on chimney safety, regulatory compliance, and technical best practices for industry professionals.
Can NACE assist with smoke nuisance complaints?
We provide evidence-based mitigation strategies, mediation, and compliance solutions for domestic and commercial smoke nuisance disputes.
Is NACE involved in heritage building projects?
Yes, we specialise in repairing historic masonry chimneys and ensuring compliance with conservation standards for listed buildings.
