Business Details
46 Years
experience
Your Trusted Taxi Service in Sheffield
Sheffield City Taxis has been a cornerstone of community-focused transportation since 1980, evolving from a small fleet of 34 cars to a trusted network of 2,000 driver-partners serving over 2.4 million riders annually. Our commitment to innovation is evident in our pioneering app, which offers real-time tracking, seamless payments, and a 4.8 service rating. We prioritise reliability, safety, and customer care, partnering with local institutions like Sheffield Teaching Hospitals and Yorkshire Ambulance Service to provide essential transport solutions.Our community-first ethos extends to charitable initiatives, including the City Charity Incubator and the Safe Taxi Scheme, which supports vulnerable passengers. With decades of experience and a forward-thinking approach, we combine technological advancements with a personal touch to deliver efficient, courteous services tailored to our customers' needs.
Services
Taxi Rides
App Bookings
Citygrab Deliveries
Safe Taxi Scheme
Medical Transport
Details
- Year established: 1980
Highlights and features
- We offer over 40 years of experience in reliable taxi services.
- Our app enables real-time driver tracking and cashless payments.
- We maintain a 4.8 service rating from 94,000+ passenger reviews.
- Our Safe Taxi Scheme supports vulnerable passengers with affiliate card payments.
- We partner with local hospitals and universities for essential transport needs.
What people say
Friendly drivers
Clean vehicles
Efficient service
Great people
Prompt service
Services
Taxi Rides
Sheffield City Taxis provides punctual, safe transportation across South Yorkshire with professional drivers familiar with local routes. Our fleet serves everyday commuters, healthcare patients, and event attendees, maintaining a 4.8 service rating through consistent reliability and courteous service. Passengers benefit from 24/7 availability and partnerships with hospitals and universities.
App Bookings
Our user-friendly app enables instant ride bookings with real-time driver tracking and multiple payment options. Features include pre-booking, fare estimation, and in-app driver communication, ensuring seamless journeys. The platform maintains a 94% service rating, with 45% of payments processed digitally and 92% of pickups within 10 minutes.
Citygrab Deliveries
Citygrab offers same-day delivery for groceries and essential items through our app-based network. Drivers collect orders from local stores and deliver directly to customers, supporting both businesses and residents. This service combines taxi efficiency with logistical convenience, expanding our community-focused operations beyond passenger transport.
Safe Taxi Scheme
This initiative assists vulnerable passengers through affiliate card payments, enabling rides without immediate cash transactions. Designed for students, healthcare patients, and at-risk individuals, it partners with universities and charities to ensure safe, accessible transport while maintaining financial accountability through deferred payment systems.
Medical Transport
We specialise in transporting patients to medical appointments, operating under contracts with Sheffield Teaching Hospitals and Yorkshire Ambulance Service. Our drivers provide punctual, stress-free journeys for vulnerable passengers, including elderly individuals and dialysis patients, with over 2 million healthcare-related trips completed since 1992.
Questions
How do I book a ride with City Taxis?
Download the City Taxis app, enter your destination, confirm pickup details, and choose payment options. Alternatively, call 0114 239 39 39 for immediate assistance.
What payment methods does City Taxis accept?
We accept debit cards, cash, and business account payments through our app or directly with drivers.
Do you operate outside Sheffield?
Yes, we serve Barnsley, Chesterfield, Derby, Dronfield, and Rotherham, with app-based coverage in 22 UK towns and cities.
What is the Safe Taxi Scheme?
This initiative allows students and vulnerable passengers to use affiliate cards as temporary payment for rides, with deferred payment through partner institutions.
How does City Taxis support local communities?
We partner with charities through our Incubator Programme, sponsor NHS initiatives, and provide essential transport for hospitals and universities.
Can I track my taxi in real time?
Yes, our app provides live GPS tracking of your driver's arrival, with notifications when they reach your pickup location.
