Business Details
31 Years
experience
Your Trusted Pet Company Store in Sheffield
Established in 1995, Pet Company has been a family-run independent pet supplies shop serving Sheffield and surrounding areas. Our business was founded on a genuine passion for animals and a commitment to providing both high-quality products and exceptional customer service. Over three decades, we've built a reputation for stocking an extensive range of pet foods and accessories while maintaining the personal touch that differentiates us from larger retailers. Our knowledgeable team, led by Nicola and Bill Ward, takes pride in offering tailored advice to help customers make informed choices about their pets' needs. We've consistently focused on creating a welcoming environment where both pets and owners feel valued.Our product selection includes premium brands across various dietary requirements, complemented by a comprehensive range of accessories to enhance pets' wellbeing. While we've maintained our core values since opening, we've also evolved to meet changing customer expectations, including implementing loyalty schemes to benefit regular customers. Our physical store provides a hands-on shopping experience where customers can discuss their pets' specific requirements directly with experienced staff members. Although we've now closed our doors after 30 years of operation, we remain proud of the community relationships we built and the support we received throughout our time in business.
Services
Pet Foods
Pet Accessories
Pet Supplies
Pet Nutrition Advice
Loyalty Scheme
Details
- Year established: 1995
Highlights and features
- Established family-run business serving Sheffield since 1995
- Extensive product range for all pet types and dietary needs
- Knowledgeable team providing expert pet care advice
- Personalised service with loyalty discount schemes
- Dedicated to helping customers find perfect pet solutions
What people say
Expert advice
Wide selection
Friendly staff
Pet-friendly environment
Services
Pet Company Foods
We offered comprehensive pet food selection including premium brands like Hills, Royal Canin and Lily's Kitchen. Our range covered all dietary requirements from standard to organic options. Our knowledgeable staff provided expert advice to help customers choose the most appropriate nutrition for their pets' specific needs.
Pet Company Accessories
Our store stocked thousands of pet accessories including beds, toys, collars and grooming supplies. We carried essential items like cat litter, feeding bowls and flea treatments. Customers could also find speciality products for small animals and birds in our comprehensive inventory.
Pet Company Nutrition Advice
We provided free expert guidance on pet dietary requirements with product samples available. Our team helped customers select appropriate food based on their pets' age, breed and health conditions. This service included recommendations for special dietary needs and transitions between food types.
Loyalty Scheme
We operated discount schemes for regular customers on selected food brands. Our loyalty program offered cost-saving opportunities for frequent shoppers. This benefit helped customers maintain their pets' regular diets at more affordable prices.
Special Order Service
When specific products weren't in stock, we offered special ordering with quick turnaround times. Customers could request specific items for next-day availability. This service ensured access to specialist products not regularly stocked in-store.
People
Nicola Ward
Co-Owner
Co-founder with 30 years' experience in pet care retail. Passionate about animal welfare and providing expert product advice. Managed day-to-day operations and customer service.
Bill Ward
Co-Owner
Co-founder who helped establish the business in 1995. Focused on product sourcing and supplier relationships. Shared Nicola's commitment to quality pet care solutions.
Questions
What types of pet food do you stock?
We carry premium brands including Hills, Royal Canin, Lily's Kitchen and Burns across all categories from standard to organic options.
Do you offer pet nutrition advice?
Yes, our knowledgeable team provides free expert guidance to help choose the best food for your pet's specific needs.
What pet accessories are available?
We stock thousands of items including beds, toys, collars, grooming supplies and specialist products for various pet types.
Can you order speciality pet products?
Yes, we offer special ordering for out-of-stock items with typically next-day availability.
Are pets allowed in the store?
Yes, we welcome pets in our store and have treats available for visiting dogs.
Do you have loyalty discounts?
Yes, we operate loyalty schemes on selected food brands to benefit regular customers.
