Business Details
LGBTQ+ Health and Wellbeing Charity Scotland
We are Scotland's dedicated health and wellbeing charity for LGBTQ+ adults, committed to creating an equitable society where sexual orientation and gender identity do not negatively impact health outcomes. Our organisation provides responsive support services, community-building social programmes, and advocacy for inclusive mainstream services. Established to address specific health inequalities faced by LGBTQ+ communities, we offer confidential mental health support, trans-specific services, conversion practices assistance, and targeted programmes for older adults, carers, asylum seekers, and refugees.Our work extends across Scotland through physical hubs in Edinburgh and Glasgow, digital platforms, and outreach initiatives. With over a decade of operational experience, our team combines specialist knowledge with lived experience to deliver culturally competent care. We maintain authoritativeness through partnerships with statutory bodies while prioritising client autonomy and ethical practices. Our commitment to transparency is demonstrated through annual impact reports and accessible complaints procedures, ensuring accountability to the communities we serve.
Services
Mental health support
Trans support
Conversion practices assistance
LGBT+ Helpline
Older people support
New Scots support
Rainbow Families
Community Groups
Volunteer training
Inclusion workshops
Highlights and features
- We offer free and confidential mental health support specifically tailored for LGBTQ+ adults in Scotland
- Our trans support services include non-binary and genderqueer specialist provision
- We provide Scotland's only dedicated helpline for LGBTQ+ communities with targeted support hours
- Our programmes combine clinical expertise with lived experience of LGBTQ+ health inequalities
- We operate physical hubs in Edinburgh and Glasgow with accessible community spaces
Services
Mental health support
Our specialist mental health services provide free, confidential support for LGBTQ+ adults across Scotland. Qualified counsellors address anxiety, depression, trauma, and identity-related challenges through individual sessions and group therapy. Services incorporate intersectional approaches recognising diverse community needs.
Trans support
We offer dedicated support for trans and non-binary adults navigating healthcare systems, legal transitions, and social integration. Our peer-led groups and one-to-one sessions address specific mental health needs and provide community connection opportunities.
Conversion practices assistance
Specialist practitioners deliver trauma-informed care for individuals affected by conversion practices. This includes therapeutic support, advocacy services, and legal guidance through Scotland's first dedicated assistance programme.
LGBT+ Helpline
Our national helpline provides immediate emotional support and information to LGBTQ+ adults. Trained advisors operate evening and weekend hours to accommodate diverse accessibility needs, with referral pathways to specialist services.
Community Groups
We facilitate over 20 regular community groups including youth programmes, older adult meetups, and identity-specific spaces. These peer-led initiatives promote social connection and combat isolation through structured activities and networking.
People
Nicole
Fundraising Coordinator
Nicole leads our fundraising initiatives, connecting community efforts with organisational needs. With 8 years' experience in LGBTQ+ sector fundraising, she supports donors and event organisers to maximise impact.
Louise Lewis
Complaints Officer
Louise manages our feedback systems, ensuring accountability to service users. Her 12-year background in charity governance helps maintain our commitment to ethical practices and continuous improvement.
Questions
What services does LGBT Health and Wellbeing offer?
We provide mental health support, trans services, conversion practices assistance, older people support, carer support, and refugee integration programmes across Scotland.
Is your support confidential?
All our support services maintain strict confidentiality, with counsellors and support workers adhering to professional ethical guidelines.
How can I access the LGBT+ Helpline?
Our helpline operates Tuesdays-Thursdays 12-9pm and Sundays 1-6pm on 0800 464 7000, with online chat options available.
Do you offer volunteering opportunities?
We provide structured volunteering roles including helpline support, group facilitation, and community outreach with full training provided.
Are services available outside Edinburgh?
We operate in Glasgow with outreach programmes covering rural Scotland, plus online support accessible nationwide.
How is the organisation funded?
We receive core funding from Scottish Government contracts alongside charitable donations, grants, and community fundraising initiatives.
