Business Details
Emergency
services
Your Trusted Property Management Partner
Atlantis Estates is the UK's leading residential property management company with over four decades of experience. Our expertise lies in managing thousands of developments nationwide, creating thriving communities where residents take pride in their homes. We work closely with developers, Resident Management Companies (RMCs), Right to Manage Companies (RTMs), and freeholders to deliver tailored solutions that ensure safety, efficiency, and value for money. Backed by in-house specialists in health and safety, procurement, finance, and legal compliance, we prioritise proactive and transparent service delivery. Our ISO 9001, ISO 14001, and ISO 45001 certifications underscore our commitment to quality, environmental responsibility, and occupational health standards.Through our digital platform, My Home, we empower residents to manage service charges, report repairs, and access essential information seamlessly. With a focus on local knowledge and national strength, we care for over 370,000 properties across England, Wales, and Scotland, including historic mansion blocks, modern apartments, and later living developments. Our dedicated teams ensure asset longevity through rigorous maintenance, compliance checks, and emergency support, while fostering community engagement and financial transparency. Recognised for excellence, we have maintained four- and five-star ratings from the British Safety Council for a decade, reflecting our unwavering dedication to safety and service excellence.
Services
Residential property management
Block management
Freeholder management
Health & safety compliance
Asset management
RMC & RTM support
Later living developments
Procurement services
Scotland property factor
Digital solutions
Highlights and features
- We have over 40 years of experience in residential property management.
- Our ISO 9001, ISO 14001, and ISO 45001 certifications ensure quality and safety standards.
- We provide local expertise with national operational strength.
- Our in-house specialists cover health and safety, procurement, and legal compliance.
- We offer 24/7 emergency support for resident safety and peace of mind.
Associations and certifications
- ISO 9001
- ISO 14001
- ISO 45001
- The Property Institute (TPI)
- Royal Institution of Chartered Surveyors (RICS)
- Association of Retirement Housing Managers (ARHM)
What people say
Proactive maintenance
Responsive support
Safety compliance
Expert RMC guidance
Asset protection
Services
Residential property management
We manage residential developments of all sizes, ensuring safety, compliance, and financial transparency. Our services include health and safety audits, asset maintenance, and resident engagement. With over 40 years of experience, we deliver tailored solutions for developers, RMCs, and freeholders nationwide.
Block management
Our block management services cover maintenance, fire safety, and service charge administration for residential flats. We ensure compliance with legal standards and provide 24/7 emergency support. Backed by ISO certifications, we prioritise resident satisfaction and asset longevity.
Health & safety compliance
We conduct fire risk assessments, asbestos management, and electrical safety checks to meet regulatory standards. Our ISO 45001-certified processes ensure proactive risk mitigation and resident safety across all developments.
Asset management
We protect property value through regular inspections and repairs of mechanical and technical assets. Our compliance software tracks fire alarms, lifts, and emergency systems, ensuring efficiency and adherence to safety regulations.
RMC & RTM support
We assist RMC and RTM directors with financial management, legal compliance, and contractor coordination. Our services include company secretarial support, budget preparation, and training to ensure smooth governance and resident satisfaction.
People
Victoria Peake
Operations Director
Victoria leads Atlantis Estates's London property management team with expertise in new build projects and historical mansion blocks. She ensures compliance and resident satisfaction while supporting RMCs and developers across the capital.
Leanne Barker
Regional Director
Leanne has 20 years of property management experience, specialising in London's mansion blocks and conversions. She focuses on tailored solutions for RMC clients and mentors teams to deliver high-quality service.
Questions
What services does FirstPort offer?
We provide residential property management, block management, freeholder services, health & safety compliance, and support for RMCs and RTMs across the UK.
How do I report a repair?
Use our My Home portal to log repairs, track progress, and communicate with your Property Manager 24/7.
Are service charges included in my rent?
Service charges are separate from rent and cover communal maintenance. We ensure transparent budgeting and regular financial reporting.
How does FirstPort ensure safety?
We conduct fire risk assessments, maintain safety equipment, and hold ISO 45001 certification for occupational health standards.
Can I change managing agents?
Yes, we guide RMCs through the transition process, ensuring seamless handover and compliance with legal requirements.
Do you manage retirement properties?
Yes, we specialise in later living developments, offering tailored support and assistive technologies for independent living.
