Business Details
47 Years
experience
Specialist Dealership Management Software Solutions
Established in 1979, we are a leading provider of business management software solutions specifically designed for machinery and equipment dealerships. With over 45 years of industry expertise, we serve 500+ dealerships across the UK and Ireland, offering comprehensive software that integrates real-time financial, inventory, and customer relationship management tools. Our team of experienced professionals delivers tailored implementation, training, and support services to ensure seamless operations for single and multi-depot dealerships.We pride ourselves on continuous innovation, having developed modules that automate critical business processes and reduce administrative burdens. Our commitment to customer success is demonstrated through our 70% long-term client retention rate and partnerships with 36 manufacturers and 118 suppliers. Headquartered in Poole, Dorset, we combine local expertise with global software capabilities as part of the Constellation Software group.
Services
Business Management Software
Inventory Management
Data Migration
Training Services
Technical Support
Mobile App Integration
Software Implementation
CRM Solutions
Financial Reporting
Stock Control
Details
- Year established: 1979
Highlights and features
- We have 45+ years of specialized experience in machinery dealership software
- Our solution serves 500+ dealerships across the UK and Ireland
- We offer real-time integration across all departments and depots
- We provide six flexible training options including onsite and remote delivery
- Our team includes industry experts with 20-30 years of relevant experience
What people say
Exceptional support team
Comprehensive features
Seamless integration
Long-term reliability
Industry-specific functionality
Services
Business Management Software
Our comprehensive dealership management software integrates financial, inventory, and customer relationship functions into one unified system. Designed specifically for machinery dealerships, it enables real-time monitoring of business performance across multiple depots. The solution automates critical processes while maintaining compliance with industry regulations.
Inventory Management
Advanced inventory management features allow dealers to track stock levels, predict requirements, and manage parts distribution efficiently. The system enables barcode scanning integration and mobile app functionality for real-time updates across all locations. This reduces overstocking and ensures timely customer notifications.
Software Implementation
Our structured implementation process includes pre-installation assessment, data migration, and comprehensive training. We provide onsite and remote support during transition, ensuring minimal business disruption. The service covers converting existing data from legacy systems to our platform while maintaining data integrity throughout the process.
Technical Support
Dedicated technical support operates during extended business hours, offering assistance with software functionality and troubleshooting. Our team provides remote and onsite hardware support while maintaining system updates and security protocols. Customers receive ongoing guidance through multiple communication channels.
Training Services
We offer six flexible training formats including onsite sessions, remote instruction, and online resources. Our industry-specific training programs ensure staff proficiency in all software modules. The service includes ongoing educational materials and refresher courses to maximize system utilization.
People
Ernie Theobald
Managing Director
With 20 years' experience in SaaS software and customer relationship management, Ernie leads our strategic growth initiatives. He focuses on delivering customer-centric solutions while maintaining operational excellence. His leadership combines commercial expertise with technical understanding.
James Buchanan
Sales Director
James brings extensive leadership experience from retail and manufacturing sectors, specializing in process improvement and customer experience enhancement. He manages our sales team's efforts to expand customer relationships across the machinery dealership industry.
Steve Townley
Development Director
With 30 years' IT leadership experience, Steve oversees our software development roadmap and technical maintenance. His expertise spans software engineering, infrastructure, and product integration across public and private sector organizations.
Pete Bradbury
Product Director
Pete combines automotive industry experience with software product leadership, driving innovation in dealership management solutions. He leads our product development team with a focus on future-proofing dealer operations through technological advancement.
Kemi Harper
Finance Manager
ACCA-qualified with 25 years' financial management experience, Kemi oversees our accounting and compliance operations. Her expertise in diverse industries ensures robust financial controls and regulatory adherence for our organization.
Questions
What industries do your software solutions cater to?
We specialize in dealership management software for agricultural, horticultural, and construction equipment dealerships across the UK and Ireland.
How does your implementation process work?
Our structured approach includes pre-installation assessment, data migration, staff training, and post-implementation support to ensure seamless transition with minimal business disruption.
What support options are available?
We provide technical support during extended business hours, offering remote assistance, onsite visits, and comprehensive troubleshooting for both software and hardware components.
Do you offer training for new users?
Yes, we offer six training formats including onsite sessions, remote instruction, online videos, and manufacturer-hosted training to accommodate different learning preferences.
Can the software integrate with existing systems?
Our solution supports integration with 36 manufacturers and 118 suppliers, allowing data exchange with external partners while maintaining centralized management capabilities.
Is mobile access available for your software?
Yes, we provide mobile app integration for inventory management and parts control, enabling users to perform critical functions remotely via handheld devices.
