Business Details
27 Years
experience
Emergency
services
Your Trusted Freight Forwarding Partner in Coventry
Established in 1999, we are a freight forwarding company with over 25 years of expertise in international logistics. Our team combines 150 years of collective experience in customs clearance, temperature-controlled transport, and global freight solutions. Accredited to ISO 9001:2015 standards, we maintain rigorous quality systems and hold specialist certifications including GDP compliance for pharmaceutical transport. Our dedicated staff, trained in DGSA and customs procedures, provide 24/7 support through a single point of contact. With an extensive fleet and approved partners across Europe, we offer tailored solutions for road, sea, air, and express freight.Backed by memberships in BIFA and FIATA, we prioritise transparency, reliability, and proactive communication. Our investment in technology ensures real-time tracking and electronic documentation, while our commitment to continuous improvement maintains our position as a trusted logistics partner. We serve diverse industries requiring hazardous goods transport, time-critical deliveries, and secure customs clearance. Our customer-centric approach combines competitive pricing with specialist equipment to meet complex logistical challenges.
Services
Road Freight
Express Transport
Temperature Controlled
Sea Freight
Air Freight
Customs Clearance
Hazardous Goods
Pharmaceutical Logistics
Vehicle Transport
Groupage Services
Details
- Year established: 1999
Highlights and features
- ISO 9001 certified quality management systems
- 24/7 dedicated customer support with single contact
- Specialist DGSA and GDP-trained logistics professionals
- Extensive European network of approved suppliers
- Full customs clearance solutions post-Brexit
Associations and certifications
- ISO 9001:2015
- UKAS
- EC GDP 2013/C 343/01
- BIFA
- FIATA
What people say
Excellent customer service
Reliable and professional
Met deadlines consistently
Proactive communication
Expertise in customs
Services
Road Freight
Flexible road freight solutions from 1kg to full loads across Europe. We operate a diverse fleet including temperature-controlled vehicles and specialist equipment for hazardous materials. Our UK-based team coordinates daily departures with real-time tracking and customs support. With local partners in every European country, we ensure reliable deliveries for general cargo, perishables, and time-sensitive shipments.
Customs Clearance
Comprehensive customs solutions for UK-EU trade post-Brexit. Our trained specialists handle EAD/TAD documentation, Smart Border procedures, and SIVEP checks. We provide deferment accounts and complete clearance services for imports and exports. Our systems ensure compliance with current regulations while minimising delays at border checkpoints.
Temperature Controlled
Specialist transport for temperature-sensitive goods between -20C and +25C. We operate dedicated frigo vans and trailers with dual-temperature capabilities. Our GDP-certified team handles pharmaceuticals, clinical trials, and perishable foodstuffs with full traceability and electronic temperature monitoring. All shipments maintain strict compliance with EU distribution standards.
Express Transport
Time-critical transport solutions with guaranteed next-day delivery across Europe. Our double-manned vehicles and priority routing ensure fastest possible transit times. Available for parcels to full loads, with 24/7 tracking and dedicated account management. Ideal for emergency stock replenishment and critical supply chain requirements.
Sea Freight
Flexible LCL and FCL shipping solutions with major carriers. We arrange full container loads (20', 40', 45') and part-load consolidations with temperature-controlled options. Our team secures competitive rates and optimal transit times through long-standing shipping line partnerships. Comprehensive documentation and customs support included for hassle-free international deliveries.
People
Dave Hughes
Managing Director
With over 25 years in logistics, Dave leads our strategic direction and quality systems. He established RTS in 1999 and maintains our ISO 9001 certification. His expertise in international trade shapes our compliance framework and customer service standards across all operations.
Dave Lewis
Director
Responsible for operational excellence, Dave oversees our freight network and supplier relationships. He manages capacity planning and service delivery across all transport modes. His focus on continuous improvement maintains our 98% on-time performance record and customer satisfaction metrics.
Rob Harrison
Business Development Manager
Rob develops tailored logistics solutions for major accounts. With 15 years at RTS, he specialises in complex customs requirements and pharmaceutical transport. He ensures our sales team understands technical specifications to match client needs with appropriate service offerings.
Dom Fisher
Operations Manager
Dom coordinates daily transport operations across all modes. He manages vehicle allocation, driver scheduling, and real-time shipment tracking. His team ensures seamless execution of both routine and emergency deliveries while maintaining compliance with transport regulations.
Paul Davies
Accounts Administrator
Paul manages financial operations including invoicing, credit control, and compliance reporting. He ensures accurate documentation for customs-related transactions and maintains financial systems integration with our logistics platforms to support efficient service delivery.
Questions
What customs services do you provide post-Brexit?
We handle full UK-EU customs clearance including EAD/TAD documentation, Smart Border procedures, and SIVEP checks. Our deferment accounts and experienced team ensure smooth border compliance for imports and exports.
Can you transport temperature-sensitive pharmaceuticals?
Yes, we specialise in GDP-compliant transport between -20°C and +25°C. Our certified team provides full traceability, electronic temperature monitoring, and regulatory documentation for medicinal products and medical devices.
Do you offer urgent delivery options?
Our express service guarantees next-day delivery across Europe using double-manned vehicles. We provide 24/7 tracking and dedicated account management for time-critical shipments of any size.
What payment methods do you accept?
We accept standard BACS transfers and direct payments. Credit terms are available for approved business accounts. All payment arrangements are confirmed prior to shipment commencement.
How can I track my shipment?
We provide real-time tracking through our online portal with automated status updates. Your dedicated freight forwarder also provides direct communication channels for urgent queries or delivery changes.
What accreditations do you hold?
We maintain ISO 9001:2015 certification, EC GDP 2013/C 343/01 compliance, and memberships in BIFA and FIATA. Our staff hold specialist qualifications including DGSA for hazardous goods transport.
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