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Business Details
46 Years
experience
Bespoke Jewellery Crafted with Expertise in Cardiff
Established in 1980, Jewellery Studio has been a cornerstone of Cardiff's Pontcanna district for over four decades. Founded by master jeweller Roger Williams, our business combines traditional craftsmanship with modern design innovation under the leadership of Thomas Williams. We specialise in creating bespoke jewellery pieces that reflect individual stories, using ethically sourced diamonds compliant with the Kimberley Process and sustainably sourced precious metals. Our team of skilled artisans brings decades of collective experience to every commission, from engagement rings to heirloom restorations.

We maintain rigorous quality standards through meticulous handcrafting techniques while embracing CAD technology for precision design. Our commitment to transparency and ethical practices extends to recycling family gold and providing detailed valuations. With seven dedicated professionals including certified designers and workshop specialists, we offer personalised consultations and insured remote services for non-local clients. Our 40-year reputation as Cardiff's trusted jeweller is evidenced by numerous five-star reviews highlighting exceptional customer service and craftsmanship.
Services
Bespoke Design Ring Resizing Jewellery Repairs Ethical Sourcing Custom Commissions
Details
  • Year established: 1980
Highlights and features
  • We offer 40+ years of specialist jewellery-making experience since 1980
  • Our team includes certified diamond specialists and CAD designers
  • We guarantee ethical sourcing through Kimberley Process compliance
  • We provide insured remote commission services for non-local clients
  • Our workshop offers complete jewellery lifecycle services from design to restoration
What people say
Exceptional craftsmanship Outstanding customer service Perfect fit and design Ethical sourcing Timely delivery
Services
Bespoke Design
Our specialist designers create unique pieces tailored to individual stories and preferences. Using hand-drawing techniques alongside advanced CAD software, we transform concepts into reality with precision craftsmanship. Each commission benefits from our 40-year heritage of combining traditional methods with modern innovation.
Jewellery Repairs
From minor adjustments to complete restorations, our skilled artisans preserve the integrity of treasured pieces. Services include stone resetting, structural reinforcement, and surface refinishing using techniques that maintain original craftsmanship while ensuring durability for future generations.
Ring Resizing
We offer precise resizing services with complementary finger sizing to ensure perfect fit. Our specialists handle both simple adjustments and complex modifications while maintaining design integrity and structural strength of precious metal settings.
Ethical Sourcing
All diamonds comply with Kimberley Process standards guaranteeing conflict-free origins. We use recycled precious metals and maintain transparent supply chains for gold and gemstones, ensuring environmental responsibility without compromising quality or beauty.
Custom Commissions
Transform personal narratives into wearable art through our comprehensive commission process. From initial consultation to final delivery, our team guides clients through material selection, design development, and production phases with regular progress updates and quality assurance checks.
People
Roger Williams
Founder
Established Jewellery Studio in 1980 with 40+ years of diamond expertise. Recognised for exceptional craftsmanship and ethical standards that continue to define the business legacy.
Tom Williams
Director
Second-generation jeweller leading design innovation since 2020. Specialises in modern interpretations of traditional techniques, with expertise in CAD design and sustainable practices.
Louise Lawrence
Marketing Manager
Manages brand development and client relations. Ensures consistent communication of ethical values while maintaining the studio's reputation for excellence in Cardiff's luxury market.
Robyn Williams
Designer
Creative force behind contemporary collections. Combines artistic vision with technical precision to produce designs that balance aesthetic appeal with wearability and durability.
Chathurika Lochani
Studio Assistant
Supports production workflow with meticulous attention to detail. Trained in traditional metalworking techniques and quality control processes that maintain the studio's high standards.
Questions
How do you create custom jewellery?
We combine hand-drawing with CAD technology to create designs, followed by traditional bench craftsmanship for final production.
Can you resize existing rings?
Yes, we offer precise resizing with complementary finger sizing to ensure perfect fit while maintaining structural integrity.
Do you use recycled materials?
We offer options to repurpose family gold and use 100% recycled precious metals in new commissions.
How long do repairs take?
Most repairs complete within 3-4 weeks, with regular progress updates provided throughout the process.
Can non-local clients use your services?
Yes, we handle remote commissions via email/WhatsApp with insured shipping for all jewellery items.
Do you offer valuations?
We provide insurance and probate valuations for both commissioned pieces and existing jewellery.