Business Details
Emergency
services
24/7 Veterinary Care in Cardiff
Valley Vets has been dedicated to providing exceptional veterinary care in Cardiff and South Wales since the 1940s. As a modern veterinary hospital based in Gwaelod-y-Garth, we operate a 24-hour emergency service 365 days a year, alongside routine pet care. Our team of highly qualified professionals specialises in exotics, rehabilitation, and referral services, supported by state-of-the-art facilities including a CT scanner, hydrotherapy unit, and dedicated exotic wards. We pioneered the UKs first 24/7 emergency veterinary service in the 1990s and remain committed to advancing animal welfare through continuous innovation.Our hospital holds gold-level accreditations from the International Society of Feline Medicine and the Rabbit Welfare Association and Fund, reflecting our excellence in cat and rabbit care. With six operating theatres, advanced diagnostic tools, and a focus on compassionate, client-centred service, we ensure pets receive comprehensive treatment tailored to their needs. Our Pet Health Plan and collaboration with VetPartners further enhance accessibility and quality of care across South Wales.
Services
Emergency Services
Exotic Pet Care
Rehabilitation
Advanced Diagnostics
Surgical Procedures
Pet Health Plans
Orthopaedics
Pain Management
Referrals
Dental Care
Highlights and features
- We operate the UKs first 24/7 emergency veterinary service established in the 1990s.
- Our hospital features advanced facilities including a CT scanner and hydrotherapy unit.
- Gold-level accreditations for cat and rabbit care from leading welfare organisations.
- Team includes European Specialists in zoological medicine and exotic pet care.
- Comprehensive services from routine check-ups to complex surgeries under one roof.
Associations and certifications
- Royal College of Veterinary Surgeons Practice Standards Scheme
Services
24/7 Emergency Care
Our hospital provides round-the-clock emergency veterinary care 365 days a year. The team handles critical cases ranging from trauma to acute illnesses, ensuring immediate treatment for pets in urgent need. This service is supported by advanced diagnostic tools and experienced professionals trained in emergency medicine.
Exotic Pet Care
Valley Exotics offers tailored care for rabbits, birds, reptiles, and other exotic pets. Our facilities include dedicated wards and specialists with expertise in exotic animal medicine, including two European Specialists in zoological medicine. We maintain gold-standard welfare practices accredited by leading animal associations.
Rehabilitation Services
The Valley Rehabilitation team delivers hydrotherapy, physiotherapy, and electrotherapy for pets recovering from injury or surgery. Our purpose-built hydrotherapy room and onsite facilities support mobility restoration and pain management, benefiting animals with orthopaedic or neurological conditions.
Advanced Diagnostics
We offer in-house diagnostic services including CT scans, ultrasound, endoscopy, and digital radiography. These tools enable precise identification of internal issues, supporting timely and effective treatment plans for complex medical cases across all species we treat.
Surgical Procedures
With six operating theatres, we perform routine and complex surgeries, including keyhole spays and orthopaedic interventions. Our surgical team utilises modern anaesthesia techniques, pain management protocols, and post-operative care to ensure optimal recovery outcomes for pets.
Questions
What emergency services do you offer?
We provide 24/7 emergency veterinary care 365 days a year, including critical treatment for trauma, poisoning, and acute illnesses.
Do you care for exotic pets?
Yes, our Valley Exotics service specialises in rabbits, birds, reptiles, and other exotic animals, with dedicated facilities and specialists.
What payment methods do you accept?
We accept cash and all major credit/debit cards for consultations, surgeries, and medications.
Are your services insured?
We work with pet insurance providers and offer direct claims administration. Contact us for policy details and coverage verification.
How can I book an appointment?
Call us at 02920 001454 or use our online booking system to schedule routine or emergency appointments.
What facilities do you have?
Our hospital includes a CT scanner, hydrotherapy unit, six operating theatres, and dedicated exotic wards for comprehensive pet care.
