Business Details
Emergency
services
Your Trusted Primary Care Provider in Stoke-on-Trent
Moorcroft Medical Centre has been dedicated to delivering high-quality primary care services to the Stoke-on-Trent community for over three decades. Our practice, part of the North Staffordshire Combined Healthcare Trust, combines experienced medical professionals with modern facilities to provide comprehensive healthcare solutions. Our team of salaried GPs, advanced nurse practitioners, and specialist staff offer a wide range of services including general consultations, chronic disease management, and preventative care.We prioritise patient accessibility through innovative systems like online consultations and extended appointment options. Our commitment to excellence is demonstrated through our accreditation as a Yellow Fever vaccination centre and integration with local primary care networks. With two purpose-built locations in Hanley and Bentilee, we ensure convenient access to essential healthcare services for all registered patients.
Services
GP Consultations
Repeat Prescriptions
Health Coaching
Physiotherapy
Social Prescribing
Travel Vaccinations
Child Immunisations
Cervical Screening
Contraception Services
Highlights and features
- We offer 30+ years of NHS primary care experience
- Our team includes 7 salaried GPs with specialist qualifications
- We provide integrated care through primary care networks
- Our patients access online consultations 24/7
- We maintain extended weekday appointment hours
Associations and certifications
- Yellow Fever Vaccination Centre
What people say
Excellent staff
Comprehensive care
Accessible appointments
Professional GPs
Helpful online system
Services
GP Consultations
Our experienced GPs provide comprehensive medical consultations for all age groups. Patients can access same-day appointments, pre-bookable slots, and telephone/video consultations through our PATCHS system. Our doctors specialise in managing both acute and chronic conditions while maintaining continuity of care for long-term patients.
Health Coaching
Our Health and Wellbeing coaches offer holistic support for physical and mental wellness. Services include weight management programmes, healthy eating advice, and mental health support for stress or low mood. This non-clinical assistance helps patients improve their overall quality of life through lifestyle changes.
Physiotherapy
First-contact physiotherapy services address musculoskeletal conditions through assessment and treatment plans. Our physiotherapists provide expert care for joint, muscle, and nerve issues, offering both hands-on treatment and exercise-based rehabilitation programmes tailored to individual needs.
Social Prescribing
Our social prescribing service connects patients with non-clinical community resources to improve health outcomes. This includes local support groups, activity programmes, and practical assistance for social determinants of health like housing and employment.
Travel Vaccinations
We provide essential travel vaccinations and health advice for international travel. As an accredited Yellow Fever vaccination centre, we offer expert guidance on destination-specific health risks and administer required immunisations with appropriate documentation.
People
Dr Stephen Fawcett
GP Consultant
Male GP Consultant with 35+ years' experience, first registered in 1986. Specialises in primary care medicine and patient management.
Dr Fatima Elgizawy
Clinical Director
MRCGP-certified GP with 10+ years' leadership experience. Oversees clinical operations and quality standards across the practice.
Kim Stanyer
Associate Director
Senior healthcare manager with strategic oversight of primary care services. Focuses on operational excellence and service improvement.
Hannah Perkin
Advanced Nurse
Registered nurse and independent prescriber specialising in chronic disease management and patient education.
Ashley Heath
Principle Pharmacist
Pharmaceutical care expert with prescribing authority, managing medication reviews and drug therapy optimisation for patients.
Questions
How do I book a GP appointment?
Use our PATCHS online system 24/7 or call 01782 281806 during opening hours. Urgent cases receive same-day assessment.
Can I get emergency care outside hours?
Yes, call our main number and follow prompts for out-of-hours emergencies. Life-threatening conditions require 999 calls.
What travel health services do you offer?
We provide Yellow Fever vaccinations and travel health advice. Book appointments for immunisations and destination-specific guidance.
How do I access repeat prescriptions?
Request through Patient Access online portal or via PATCHS. Allow 2 working days for processing at our Hanley or Bentilee locations.
Are there specialist health coaches available?
Yes, our Health and Wellbeing coaches offer support for weight management, mental health, and lifestyle improvements through GP referral.
What should I do for urgent medication advice?
Contact our principle pharmacist or visit local pharmacies for urgent medication queries. Emergency prescriptions may be arranged via PATCHS.
