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Business Details
38 Years
experience
Expert Recruitment Solutions for Construction, Industrial & FM Sectors
Thorn Baker has been connecting people and businesses since 1988, providing flexible recruitment solutions across construction, industrial, and facilities management sectors. With decades of expertise, we operate nationally from 10 UK offices, offering permanent and temporary staffing services tailored to client needs. Our Proven Process ensures efficient candidate matching, supported by 90+ employees and a 97.8% candidate turnout rate. We combine local knowledge with innovative technology to address recruitment challenges in both urban and remote regions. Clients trust our 35-year heritage and sector-specific consultants to deliver reliable staffing solutions. Our commitment to quality is reflected in 94% client retention and a 99.12% candidate supply rate.

We maintain partnerships with industry leaders, including NAS and major FMCG companies, while prioritising transparency and ethical practices. Our teams specialise in high-demand sectors like offsite construction, waste management, and healthcare facilities. We invest in continuous improvement through feedback mechanisms and staff development programmes. This combination of experience, technology, and service excellence makes us a trusted recruitment partner.
Services
Construction Recruitment Industrial Recruitment Facilities Management Recruitment Temporary Staffing Permanent Placements Onsite Recruitment Contract Packing Waste & Recycling Staffing Healthcare Facilities Recruitment Offsite Construction Recruitment
Details
  • Year established: 1988
Highlights and features
  • We have 35+ years of specialist recruitment expertise across multiple sectors
  • Our national coverage includes 10 UK offices and 90+ dedicated specialists
  • Proven Process ensures 99.12% candidate supply reliability and 94% client retention
  • We specialise in hard-to-fill roles across construction, industrial and FM sectors
  • 24/7 support available for urgent staffing requirements nationwide
What people say
Fantastic service Quick to understand needs Highly recommend 97.8% turnout rate Expert matching
Services
Construction Recruitment
Specialist recruitment for construction roles from labourers to senior management. We supply skilled professionals for heritage projects, modular construction, and infrastructure development. Our consultants have visited 75% of UK offsite manufacturing facilities.
Industrial Recruitment
Tailored staffing solutions for industrial sectors including automotive, food production, and logistics. We provide temporary and permanent staff with 95% client satisfaction ratings. Our 30-year expertise covers contract packing and waste management.
Facilities Management Recruitment
Specialist recruitment for cleaning, maintenance, and helpdesk roles in commercial and residential properties. We supplied hundreds of additional cleaners during pandemic lockdowns. Our TalentMatch process ensures precise role alignment.
Onsite Recruitment
Comprehensive staffing solutions for industrial and logistics sites. Our 75+ consultants support nationwide operations with 99.12% supply reliability. We manage payroll and compliance for 1,700+ temporary workers weekly.
Contract Packing
Flexible staffing for contract packing operations at major retailers. Our teams handle seasonal demands and urgent requirements. We specialise in FMCG supply chain solutions with 20+ years of sector expertise.
People
Paul Jackman
CEO
Leading Thorn Baker's strategic direction with extensive recruitment industry experience. Focuses on maintaining the company's core values while driving national expansion and service innovation.
Matthew Dann
Industrial and Group Director
Overseeing industrial recruitment operations with 20+ years in staffing solutions. Specialises in matching candidates to complex manufacturing and logistics roles across the UK.
Rob Ford
Construction, FM and Group Director
Managing director for construction and facilities management recruitment. Brings deep sector knowledge from 25+ years in built environment staffing solutions.
Laura Moore
Head of Marketing
Responsible for brand strategy and digital marketing initiatives. With 15 years in recruitment marketing, she drives Thorn Baker's market presence and client engagement.
Gregg Marrett
Location Manager
Regional operations lead managing branch performance and client relationships. Specialises in local market dynamics while aligning with national service standards.
Questions
What sectors does Thorn Baker specialise in?
We focus on construction, industrial, facilities management, and related sectors. Our consultants have specialist knowledge in offsite construction, modular housing, and FMCG supply chains.
Do you operate nationwide?
Yes, we have 10 UK offices and national coverage. Our combination of local knowledge and centralised support ensures service excellence across urban and remote locations.
What makes your recruitment process different?
Our Proven Process combines 35+ years of expertise with innovative technology. We use TalentMatch for precise role alignment and maintain 99.12% candidate supply reliability.
Can you handle urgent staffing needs?
Yes, our 24/7 support team responds to urgent requirements. We've successfully supplied hundreds of temporary workers at short notice for critical projects.
How do you ensure candidate quality?
We maintain a 97.8% candidate turnout rate through rigorous vetting. Our consultants specialise in their sectors and use psychometric testing where appropriate for role fit.
What client support do you offer?
We provide dedicated account management, payroll support, and compliance assistance. Our 75+ back-office specialists ensure seamless service delivery for temporary and permanent placements.