Business Details
42 Years
experience
Your Trusted Source for Quality Used Cars in Plymouth
Established in 1984, Russell Ham is a family-run business based in Plymouth, Devon, that has evolved from a small independent garage into a reputable used car dealership and full-service garage. With over 50 quality used cars in stock, the company offers competitive pricing, 2 years of free MOT and servicing with every vehicle, and a strong focus on customer satisfaction. The business prides itself on honest advice, skilled workmanship, and excellent aftercare, aiming to build long-term relationships with customers.Many clients return or refer others due to the company's commitment to transparency and reliability. Russell Ham caters to all budgets and lifestyles, frequently updating its inventory to meet diverse needs. Backed by 70 years of combined experience serving the Plymouth area, the team provides expert support and a friendly, pressure-free buying experience. The company is authorised and regulated by the Financial Conduct Authority for credit broking and insurance distribution activities.
Services
Used Car Sales
Finance Options
Part Exchange
In-House Warranty
Garage Repairs
MOT Testing
Servicing
Brake Repairs
Tyre Sales
Air-Conditioning Recharge
Details
- Year established: 1984
Highlights and features
- We have over 40 years of experience in the automotive industry.
- Our competitive pricing includes 2 years of free MOT and servicing.
- Family-run business prioritising transparency and customer satisfaction.
- We offer a wide range of finance options tailored to your budget.
- Expert garage services ensure long-term vehicle reliability.
Associations and certifications
- Financial Conduct Authority
What people say
Excellent service
Friendly staff
Great experience
No pressure
Reliable vehicles
Services
Used Car Sales
Russell Ham offers a wide selection of over 50 quality used cars, catering to diverse budgets and lifestyles. Each vehicle comes with competitive pricing, 2 years of free MOT and servicing, and access to finance options. The team provides transparent advice and a pressure-free environment to ensure a seamless purchasing experience.
Finance Options
The company provides tailored finance solutions, including Hire Purchase agreements with competitive APR rates. Customers can apply for pre-approval with no impact on credit scores, ensuring clarity and affordability. Finance packages are designed to suit various budgets, with terms and conditions clearly explained.
Garage Repairs
Russell Ham's garage services include MOT testing, brake repairs, tyre replacements, and air-conditioning recharges. Their experienced technicians use advanced equipment to maintain vehicle safety and performance. Services are backed by warranties, ensuring long-term reliability and customer confidence.
Part Exchange
The business facilitates part-exchange options for customers purchasing new vehicles. This service simplifies the transaction by valuing existing cars toward the purchase of a replacement. The process is streamlined, with transparent valuations and no hidden fees.
In-House Warranty
Comprehensive warranty packages are available for added peace of mind. These cover essential components and repairs, extending up to two years with the purchase of any used car. The warranty terms are clearly outlined, ensuring customers understand their coverage and benefits.
People
Darren
Sales Executive
Darren is a dedicated sales executive at Russell Ham, known for his approachable nature and commitment to customer satisfaction. He provides honest advice and guides clients through the car-buying process, ensuring a stress-free experience.
Nigel
Sales Manager
Nigel oversees sales operations at Russell Ham, combining extensive industry experience with a focus on transparency. He ensures customers receive tailored recommendations and exceptional service, building trust through clear communication.
Questions
What finance options are available for purchasing a used car?
Russell Ham offers Hire Purchase agreements with competitive APR rates. Customers can apply for pre-approval with no impact on credit scores, ensuring clarity and affordability.
Do you provide MOT testing services?
Yes, we offer Class 4 MOT tests at £54.00, including a free re-test. Our experienced technicians ensure vehicles meet safety and environmental standards.
Can I part-exchange my current vehicle?
Yes, we facilitate part-exchange options. Your existing car can be valued toward the purchase of a replacement, with transparent valuations and no hidden fees.
What after-sales support do you offer?
Every used car purchase includes 2 years of free MOT and servicing. Comprehensive warranty packages are also available for added peace of mind.
Are your garage services available for all car makes?
Yes, our garage services cater to all makes and models, including brake repairs, tyre replacements, and air-conditioning recharges, using advanced equipment and skilled technicians.