Business Details
Your Trusted Partner for IT Services in Reading
Established in Reading, Berkshire, we are a local team of experienced computer specialists dedicated to resolving technical issues with professionalism and care. Our 37 years of technical support experience ensures your computer receives expert attention, supported by advanced diagnostic equipment for rapid problem identification. We prioritise customer convenience through home and office visits, offering services including virus removal, data recovery, device setup, and PC rejuvenation.Our 'no fix, no fee' policy guarantees cost transparency, while weekend availability accommodates busy schedules. Customer testimonials highlight our clear communication, competitive pricing, and ability to restore functionality to critically damaged systems.
Services
Virus removal
Data recovery
Internet setup
PC rejuvenation
Device training
Online support
Highlights and features
- We have over 37 years of computer technical support experience
- We operate a strict 'no fix, no fee' policy
- We use advanced computer diagnostics equipment
- We provide home and office visit services
- We offer weekend appointments for convenience
What people say
Expertise
Jargon-free approach
Competitive price
Patient service
Problem-solving ability
Services
Virus removal
We eliminate viruses, trojans, spyware and other malicious software from infected computers. Our advanced diagnostics identify threats quickly, while our technicians implement protective measures to prevent reinfection. Clients benefit from restored system performance and enhanced security.
Data recovery
We recover lost data from damaged hard drives and malfunctioning computers. Specialised equipment enables retrieval of family photographs and critical documents. Our technicians handle physical drive repairs and software-based recovery to salvage important digital assets.
PC rejuvenation
We restore sluggish computers to peak performance through comprehensive system checks. This includes cleaning internal components, updating software, and optimising settings. Clients experience faster boot times and improved overall responsiveness without needing new hardware.
Device setup
We assist with connecting tablets, Kindles and other devices to internet networks. Our technicians configure settings for optimal performance and security. Clients receive hands-on training to confidently use new technology for work or personal purposes.
Online support
We provide secure remote troubleshooting for existing customers. This service resolves software issues without requiring physical visits. Technicians guide users through solutions while implementing preventative measures for future stability.
Questions
What computer services do you offer?
We provide virus removal, data recovery, PC rejuvenation, device setup, and online support for both domestic and business clients.
Do you offer home visits?
Yes, we visit clients at home or office locations across Reading and surrounding areas to resolve technical issues.
What are your charges?
Our standard visit costs £40.00 for the first hour, with £10.00 charged for each additional 15 minutes of work required.
Do you work weekends?
Yes, we operate seven days a week from 8:00am to 6:00pm to accommodate client schedules.
What is your 'no fix, no fee' policy?
If we cannot resolve your computer issues during the visit, you pay nothing for our service.
