Business Details
Your Ultimate Shopping & Leisure Destination in Reading
Broad Street Mall has been serving the Reading community as a premier shopping and leisure destination. Our mall combines high street favourites with independent retailers, complemented by diverse dining options and entertainment facilities including a cinema, bowling alley, and gym. We prioritise sustainability through our zero landfill waste policy while offering convenient 24-hour parking and modern amenities like free WiFi. Our dedicated team ensures a welcoming environment for shoppers, families, and businesses alike.Through regular events and community initiatives, we strive to create a vibrant hub that reflects Reading's unique character. With accessible transport links and comprehensive services, we aim to meet the needs of both local residents and visitors. Our commitment to innovation and customer satisfaction drives continuous improvements to our facilities and offerings.
Services
Free WiFi
Parcel Lockers
Text Sally Service
Reading Buses
24-Hour Parking
Event Hosting
Post Office
Centre Management
Highlights and features
- We provide a zero landfill waste environment demonstrating environmental responsibility
- Our 24-hour parking facility offers unmatched convenience for shoppers
- Free WiFi service enhances visitor experience throughout the mall
- Dedicated Text Sally service supports personal hygiene needs discreetly
- Regular community events create engaging experiences for all visitors
What people say
Vibrant community hub
Excellent transport links
Diverse retail options
Regular family events
Clean facilities
Services
Free WiFi
Our complimentary high-speed WiFi service covers all public areas of the mall. Visitors can connect multiple devices simultaneously without time restrictions. This service supports both casual browsing and business needs during shopping trips.
Parcel Lockers
InPost parcel lockers provide secure 24/7 package collection and drop-off. Located on the first floor near toilets, these automated units operate via QR code access. Users receive instant delivery notifications and have 48 hours to collect items.
Text Sally Service
This discreet assistance service delivers essential hygiene products to toilet users. Simply text the displayed number for immediate delivery of baby or sanitary products. The service maintains privacy while addressing urgent personal needs.
Reading Buses
On-site bus information centre provides route details, timetables, and ticket options. Staff assist with season ticket purchases and concession pass applications. Regular services connect the mall to surrounding districts and transport hubs.
24-Hour Parking
Secure multi-level parking facility accommodates up to 1,200 vehicles. Open continuously with automated payment systems and clear directional signage. CCTV monitoring ensures safety while proximity sensors guide drivers to available spaces.
People
Steven Connolly
Centre Manager
Steven leads our management team with over 15 years' experience in retail operations. He oversees daily mall management, tenant relations, and community engagement initiatives. His expertise ensures efficient operations while maintaining high service standards.
Questions
What are Broad Street Mall's opening hours?
Monday to Saturday 9:00-17:30, Sunday 11:00-17:00. Bank holidays 9:30-17:30. Retailers may vary.
Is parking available at the mall?
Yes, we offer 24-hour secure multi-level parking for 1,200 vehicles with clear wayfinding systems.
What special services does the mall provide?
Free high-speed WiFi, InPost parcel lockers, Text Sally hygiene product service, and on-site Post Office.
How accessible is Broad Street Mall?
We have step-free access throughout, accessible toilets, and assistance available for visitors with mobility needs.
Are there dining options available?
Multiple restaurants, cafes, and food outlets across all price ranges are available daily during operating hours.
What sustainability initiatives are in place?
We operate as a zero landfill waste site with comprehensive recycling programs and energy-efficient lighting systems.
