Business Details
Trusted Pet Store & Services in the UK
Kennelgate is a dedicated pet care provider committed to enhancing the lives of pets and their owners through a comprehensive range of products and services. With a focus on quality and customer satisfaction, we offer premium pet foods, accessories, grooming services, and expert advice tailored to meet the unique needs of every pet. Our team of experienced professionals combines industry expertise with a passion for animal welfare to deliver reliable solutions that promote pet health and happiness.We pride ourselves on maintaining high standards of service excellence, ensuring our customers receive accurate information, personalized support, and exceptional value. Through continuous innovation and a deep understanding of pet care requirements, we strive to be the trusted partner for pet owners seeking comprehensive care options.
Services
Pet Grooming
Dog Training
Pet Nutrition Plans
Online Pet Store
Click & Collect
Frozen Food Delivery
Pet Accessories
Subscription Service
Store Locator
Customer Advice
Highlights and features
- We offer expert pet nutrition advice and personalized diet plans.
- Our qualified groomers provide professional, stress-free pet grooming services.
- We provide puppy training classes with experienced animal behaviour specialists.
- We guarantee exclusive promotions and loyalty rewards for regular customers.
- Our nationwide delivery ensures fast access to premium pet products.
What people say
Excellent service
Great product selection
Professional grooming
Fast delivery
Helpful staff
Services
Pet Grooming
Our professional pet grooming service offers washes, haircuts, and spa treatments for dogs, cats, and small pets. Qualified stylists use premium products to ensure your pet's coat and skin remain healthy. The relaxed environment prioritises animal comfort while maintaining hygiene standards.
Dog Training
Puppy and dog training classes focus on basic obedience, socialisation, and behaviour correction. Certified trainers use positive reinforcement techniques tailored to individual learning needs. Sessions help owners develop effective communication with their pets through practical exercises.
Pet Nutrition
Personalised nutrition plans recommend optimal food combinations based on pet age, breed, and health requirements. The service includes dietary analysis and ongoing support for transitioning between food types. Specialised formulas address allergies and digestive sensitivities.
Online Store
The online store provides 24/7 access to premium pet foods, accessories, and healthcare products. Customers benefit from regular promotions and subscription options for recurring purchases. Next-day delivery available for most mainland UK addresses.
Customer Advice
Expert advice covers pet health, nutrition, and behavioural concerns through in-store consultations and online resources. The team provides guidance on parasite control, vaccination schedules, and emergency care procedures. Educational materials support responsible pet ownership.
Questions
What delivery options are available?
We offer standard delivery (3-5 days), next working day delivery (for orders before 2pm), and click & collect from selected stores.
Do you provide grooming services for all pet types?
Our salons cater to dogs, cats, and small pets with breed-specific grooming treatments and coat care routines.
Can I modify my subscription order?
Yes, you can pause, skip, reschedule, or change items in your subscription through the customer portal at any time.
What is the returns policy for non-frozen items?
Non-frozen items can be returned within 14 days of receipt for a full refund, provided they remain in original, unopened packaging.
Are training classes suitable for older dogs?
Our training programmes accommodate dogs of all ages, with specialist sessions available for addressing behavioural issues in mature pets.
Do you offer pet nutrition consultations?
Yes, we provide free online nutrition planning and in-store consultations with pet food specialists to create tailored diet plans.
