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Your Trusted NHS GP Practice in Solihull
Richmond Medical Centre is a dedicated NHS GP practice serving the Solihull community, committed to delivering comprehensive healthcare services with a patient-centred approach. Established to provide accessible and reliable medical care, we offer a wide range of services including routine and urgent appointments, repeat prescriptions, health information resources, and online consultation tools. Our team of experienced healthcare professionals utilises modern technology through platforms like the NHS App and SystmOnline to streamline patient interactions, enabling efficient booking of appointments, prescription requests, and access to medical records. We prioritise confidentiality, dignity, and inclusivity, ensuring all patients receive respectful care tailored to their needs. Partnering with local and NHS service providers, we facilitate seamless referrals to specialists, pharmacies, and urgent treatment centres while maintaining strict adherence to data protection and privacy standards.

Our extended access hours, including evening and weekend appointments, reflect our commitment to accommodating diverse patient schedules. Through continuous quality assurance and collaboration with community pharmacists, we promote self-care for minor ailments while reserving clinical resources for complex cases. The practice also supports medical education and training, contributing to the development of future healthcare professionals. With accessibility features for disabled patients and those with hearing difficulties, we strive to make healthcare accessible to all members of our community.
Services
GP Consultations Repeat Prescriptions Online Booking Health Information Extended Access Appointments
Highlights and features
  • We offer extended access appointments including evenings and weekends
  • Our online triage systems streamline medical and administrative requests
  • Experienced GPs work alongside specialist pharmacists and healthcare professionals
  • We prioritise patient confidentiality and data protection compliance
  • Accessible facilities for disabled patients and those with hearing difficulties
Services
GP Consultations
Our experienced GPs provide comprehensive medical consultations for diagnosis, treatment, and health management. Patients can book face-to-face, telephone, or video appointments through multiple platforms including the NHS App and SystmOnline. The practice also utilises online triage systems to ensure appropriate prioritisation of patient needs.
Repeat Prescriptions
Patients can order repeat prescriptions 48 hours in advance through digital platforms or in person. The service includes medication reviews and pharmacist support for queries. Prescriptions can be collected from nominated pharmacies or posted back with pre-paid envelopes for vulnerable patients.
Online Booking
Our digital systems enable 24/7 appointment booking, prescription requests, and medical record access. Patients use the NHS App or SystmOnline to manage healthcare needs efficiently, with text reminders available for appointment notifications and service updates.
Extended Access
Evening and weekend appointments are available with GPs, nurses, and specialists through our extended access service. This includes weekday evenings until 8pm and Saturday sessions from 8am to 5pm, with Sunday morning availability for urgent cases.
Health Information
We provide comprehensive health education materials covering conditions, treatments, and self-care guidance. Resources include the NHS Health A-Z, medication information, and specific programmes for chronic condition management, all aligned with national NHS standards.
Questions
How do I book a GP appointment?
Book through the NHS App, SystmOnline, by phone during opening hours, or in person at reception. Urgent cases receive same-day triage assessment.
Can I order repeat prescriptions online?
Yes, use the NHS App or SystmOnline for repeat prescriptions. Allow 48 hours processing time, with additional time required during bank holidays.
What should I do in a medical emergency?
Dial 999 for life-threatening emergencies. For urgent but non-emergency care, contact NHS 111 online or by phone for immediate guidance.
Are there evening or weekend appointments available?
Yes, we offer extended access appointments Monday-Friday until 8pm, Saturdays 8am-5pm, and Sunday mornings for urgent cases.
How does the prescription review process work?
Regular medication reviews are conducted by GPs or clinical pharmacists to ensure treatment effectiveness and safety, with adjustments made as required.
What accessibility features are available?
We provide wheelchair access, portable induction loops for hearing assistance, and home visit options for housebound patients requiring medical care.