Business Details
Emergency
services
Your Trusted Property Management Partner in Hove
At Pepper Fox, we pride ourselves on building long-term relationships to deliver a personalised and transparent property management service. Our approach combines modern practices with a commitment to value for money, ensuring all fees are declared and contractors are selected through rigorous annual reviews. As a member of The Royal Institute of Chartered Surveyors (RICS), we uphold the highest standards in block and estate management. Our team holds the Institute of Residential Property Management qualification (AIRPM), reflecting our dedication to expertise and professionalism. We specialise in residential and commercial property management, offering services including leasehold advisory, insurance procurement, and major works project management.Our 24/7 emergency service ensures clients receive timely support, while our transparent financial practices prioritise client trust. With offices in Hove and London, we serve properties across the south of England, focusing on protecting asset values and maintaining building reputations. Our investment in staff development guarantees access to industry-leading talent, ensuring seamless service delivery. By embracing innovation and technology, we strive to set new benchmarks in property management excellence.
Services
Residential Property Management
Commercial Property Management
Block Management
Right to Manage
Collective Enfranchisement
Highlights and features
- We are RICS-accredited with AIRPM-certified property management teams.
- Our transparent fee structure avoids financial incentives from contractors.
- We offer 24/7 emergency response services for property issues.
- Annual contractor reviews ensure competitive pricing and value for money.
- Dedicated client bank accounts held under statutory trust guarantee financial security.
Associations and certifications
- The Royal Institute of Chartered Surveyors (RICS)
- Institute of Residential Property Management (AIRPM)
Services
Residential Property Management
We manage residential properties with services including service charge collection, lease management, and major works projects. Our team ensures compliance with health and safety regulations while maintaining property value. Clients benefit from regular inspections, transparent financial reporting, and dedicated client bank accounts under statutory trust.
Commercial Property Management
Our commercial management services focus on maximising asset value through strategic financial planning and contractor management. We handle rent collection, facilities management, and asset enhancement strategies. Clients receive tailored solutions to meet financial goals while maintaining tenant satisfaction and property standards.
Right to Manage
We guide leaseholders through the Right to Manage process under the Commonhold and Leasehold Reform Act 2002. Our free service includes eligibility assessments and support for forming RTM companies. We simplify the transition from freeholder management without requiring landlord permission.
Collective Enfranchisement
We assist leaseholders in collectively purchasing their property's freehold under the 1993 Leasehold Reform Act. Our services include legal representation, valuation advice, and negotiation support. This process allows qualifying leaseholders to gain control over property management and long-term planning.
Emergency Maintenance
Our 24/7 emergency service handles urgent property issues outside office hours. Available from 5pm-9am weekdays and 24 hours on weekends, we respond to block-wide or communal problems. Non-emergency calls may incur associated costs to ensure responsible service usage.
People
Gareth Elliott
Director
Gareth Elliott leads strategic operations at Pepper Fox, leveraging extensive property management experience to ensure client satisfaction and compliance with industry standards.
Steve Gardner
Director
Steve Gardner oversees commercial property services, focusing on asset value enhancement and tenant retention strategies through data-driven financial planning and contractor management.
Gareth Knox
Director
Gareth Knox, an AIRPM-accredited expert, specialises in residential block management, ensuring transparent financial practices and adherence to statutory requirements for client properties.
Questions
What areas do you cover for property management?
We manage properties in Hove, London, and throughout the south of England, handling both residential and commercial portfolios.
Are your fees transparent?
Yes, all fees are declared in statutory notices with no hidden incentives from contractors, ensuring full financial transparency for clients.
Do you offer emergency services?
We provide 24/7 emergency support for urgent property issues, available outside standard office hours and on weekends.
How do you ensure value for money?
Annual contractor reviews and competitive tendering processes guarantee cost-effective solutions while maintaining high service standards.
What accreditations do you hold?
We are RICS-accredited with AIRPM-certified property management teams, ensuring compliance with industry best practices.
Can you assist with leasehold rights?
Yes, we offer free guidance on Right to Manage and Collective Enfranchisement processes under leasehold reform legislation.
