Business Details
Library Management Software Solutions
Bailey Solutions creates innovative library software products designed by a librarian for modern information professionals. With over two decades of experience in sales and customer service within digital media, our team combines technical expertise with deep industry knowledge to develop solutions that simplify library management. We prioritise transparent pricing and actively incorporate client feedback into our standard builds, ensuring our software evolves to meet the changing needs of libraries.Our commitment to excellence is reflected in a 99% client retention rate and recognition as BIALL Supplier of the Year 2022. We offer flexible hosting options, including cloud platforms and internal servers, while maintaining a democratic organisational culture that empowers our team to deliver high-quality services. Our user-friendly systems reduce administrative burdens by up to 25%, enabling library staff to focus on supporting users rather than managing systems.
Services
Library Management Systems
Barcode Labels
Online Catalogues
Software Support
Cloud Hosting
Highlights and features
- We offer library software developed by a librarian consultant with 20+ years' experience
- Our 99% client retention rate demonstrates proven reliability and satisfaction
- Transparent pricing with no hidden fees or long-term contracts
- User-friendly systems reduce administrative workloads by up to 25%
- Free help videos and rapid support responses within 30 minutes
Associations and certifications
- BIALL Supplier of the Year Award 2022
What people say
User-friendly OPACs
Excellent support team
Affordable pricing
Quick query resolution
Flexible system
Services
Library Management Systems
Our library management systems streamline resource tracking and circulation for small to medium libraries. Designed by a librarian consultant, these platforms handle print and electronic collections while reducing administrative workloads by up to 25%. Features include web-based OPACs, analytical reporting, and integrated acquisitions management for efficient budget tracking.
Barcode Products
We supply durable barcode labels with aggressive adhesive and protective coatings to prevent smudging. Our system allows sequential numbering to match existing inventory, ensuring seamless integration with current catalogues. Products include pre-printed labels, scanners, and custom library cards for efficient resource management.
Software Support
Our support team provides rapid assistance with software implementation and troubleshooting. Free help videos and named contact support ensure quick resolution of issues. We offer training resources and system migration assistance to help libraries transition smoothly to our platforms without data loss or disruption.
People
Shaun Ellenger
Product Consultant
With over 20 years in digital media sales and customer service, Shaun provides front-of-house support. He specialises in helping libraries select appropriate software solutions and offers guidance through LinkedIn and Twitter.
Tim Unsted
Head of Technical Development
A founder and shareholder, Tim has developed most of our library software products using SQL Server, C#, and .NET. With extensive experience in application development, he ensures technical excellence across all our systems.
Trevor Neil
Systems Analyst
As our senior systems analyst, Trevor provides technical solutions and scripting expertise. With decades of experience, he acts as the team's problem-solver, ensuring smooth system operations for clients.
Marc Vincent
Application Support Engineer
Marc provides technical support to clients, assisting with software implementation and troubleshooting. He combines technical expertise with user-focused support to ensure smooth system operation for libraries.
Questions
What library software options do you offer for small libraries?
Our Simple Little Library System provides affordable, easy-to-use software for small libraries with flexible monthly payments and no long-term contracts.
How can medium-sized libraries benefit from your systems?
KnowAll Matrix offers advanced features for medium and multi-site libraries, including comprehensive acquisitions management and web-based user interfaces.
Can I switch to your system from another library software?
Yes, we provide seamless migration assistance with minimal data re-entry and have helped hundreds of clients transition successfully to our platforms.
Do you provide technical support for your software?
Our support team responds to queries within 30 minutes and offers free help videos, training resources, and named contact assistance.
What barcode products do you supply for libraries?
We offer pre-printed barcode labels with sequential numbering, durable adhesive, and protective coatings, plus scanners and custom library cards.