Business Details
46 Years
experience
Emergency
services
Trusted Plumbing & Heating Services in Sussex
We are a family-run business that has been serving Sussex since 1980, dedicated to providing honest, reliable, and professional plumbing and heating services. Our team operates from two shop fronts in Hove and Worthing, offering complete peace of mind to homeowners, landlords, and property management agents. As accredited installers for leading brands like Viessmann, Glow-Worm, and Vaillant, we combine extensive experience with a commitment to quality. Our expertise extends to all major appliance brands, ensuring tailored solutions for both domestic and commercial clients.With over four decades of local knowledge, we pride ourselves on exceptional customer service, technical proficiency, and a hands-on approach to every project. Our team includes seasoned engineers, designers, and administrators who share a passion for excellence in plumbing and heating solutions. From emergency repairs to full system installations, we deliver consistent, trustworthy service that meets the highest industry standards. Our reputation for integrity and reliability has been built through generations of satisfied customers across Sussex.
Services
Plumbing Repairs
Boiler Installations
Bathroom Fitting
Gas Safety Certificates
Kitchen Replacements
Electrical Services
Landlord Maintenance
Emergency Repairs
System Maintenance
Appliance Supply
Details
- Year established: 1980
Highlights and features
- We offer over 40 years of experience in plumbing and heating solutions.
- Our team includes Gas Safe registered engineers with specialist brand accreditations.
- We provide emergency repair services for urgent plumbing and heating issues.
- Our family-run business maintains a strong local reputation for integrity.
- We combine technical expertise with personalized customer service for every project.
Associations and certifications
- Viessmann
- Glow-Worm
- Vaillant
- Gas Safe
What people say
Exceptional customer service
Prompt emergency response
Professional installations
Knowledgeable engineers
Competitive pricing
Services
Plumbing Repairs
We provide rapid response for urgent plumbing issues including leaks, burst pipes, and drainage problems. Our Gas Safe engineers use advanced diagnostic tools to resolve faults efficiently, minimising property damage. Available for both residential and commercial properties across Sussex.
Boiler Installations
We supply and install high-efficiency boilers from leading brands including Vaillant and Glow-Worm. Our team conducts thorough system assessments to recommend optimal heating solutions, ensuring compliance with current regulations while improving energy efficiency for homeowners and businesses.
Bathroom Fitting
We offer complete bathroom design and installation services, from concept to completion. Our specialists create functional, stylish spaces tailored to individual requirements, incorporating premium fixtures and fittings while ensuring proper waterproofing and ventilation standards.
Gas Safety Certificates
We provide Gas Safe registered safety inspections for rental properties, including CP12 certificate issuance. Our engineers thoroughly examine gas appliances and pipework to ensure tenant safety and legal compliance for landlords across Sussex.
Electrical Services
We offer full electrical installation and maintenance services, from minor repairs to complete rewiring projects. Our qualified electricians ensure all work meets BS 7671 standards, providing safety testing, fault diagnosis, and lighting upgrades for domestic and commercial clients.
People
Matthew Dorrington
Manager
With over 15 years' experience, Matthew oversees technical operations and project management. He transitioned from hands-on engineering to leadership in 2006, combining practical expertise with strategic oversight for client projects.
Rachel Morgan
Office Manager
Rachel manages office operations and customer service since 2011. Known for exceptional client relations, she contributes to project design phases while maintaining administrative excellence in our Hove branch.
Andrew Dorrington
Senior Engineer
Founder of the company in 1980, Andrew remains active in technical oversight. His 40+ years' industry experience and Gas Safe accreditation continue to shape our engineering standards and client consultations.
Stella Dorrington
Senior Admin
Co-founder Stella manages customer interactions with personal attention, recognising clients by voice and name. Her administrative expertise and customer focus have been central to our service ethos since establishment.
Daniel Aston
Engineer
Daniel brings 10+ years' experience in gas and plumbing work. Specialising in boiler systems, he combines technical proficiency with approachable service, handling both domestic and commercial projects across Sussex.
Questions
Do you provide emergency plumbing services?
Yes, we offer emergency repair services for urgent plumbing and heating issues outside regular hours.
Are your engineers Gas Safe registered?
All our gas engineers hold current Gas Safe accreditation with registration number 122555.
Which areas do you serve?
We primarily serve Sussex, covering Hove, Worthing, and surrounding areas within a 20-mile radius.
Do you offer bathroom design services?
Yes, we provide complete bathroom design and installation from initial consultation to final fitting.
Can landlords obtain gas safety certificates?
We issue CP12 gas safety certificates following thorough inspections of rental property gas systems.
Do you supply plumbing materials?
We supply all required plumbing and heating components, selected based on our technical expertise.
